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  • Report:  #1411391

Complaint Review: AMERICAN HOME SHIELD

AMERICAN HOME SHIELD AHS.COM . MAKES YOU WAIT OVER 30 MINS AND MORE TO GET DISCONNECTED SO YOU HAVE TO CALL AND START OVER, CALLED 10 TIMES . NOT ABLE TO GET IN TOUCH TO TELL THEM THE CONTRACTOR THEY SENT ME DOES NOT EVEN WORK MY AREA! NOT HAVE TO START OVER AND MY REFIGERATOR SITS THERE ROTTING MY FOOD AND THEY WILL NOT REFUND YOUR MONEY IF YOU HAVE TO FIX YOURSELF BECAUSE YOU CAN NOT GET THRU TO THEM HATE THESE WARRANTY COMPANIES . SELECT . WARRANTY IS JUST AS BAD! Never answer phone and no email to explain issues, 45 min holds and more. Sedona Arizona

  • Reported By:
    toby — Sedona Arizona United States
  • Submitted:
    Sat, November 11, 2017
  • Updated:
    Sat, November 11, 2017

they never answer the phone without a 30 to 55 min hold time and than a lot of disconnects so you have to start over. They send you to another line with another hold time all to make you just get made and hang up and start over so delay any chance of getting any work done!! Then the send someone who does not do or work in your area or ever never even gets back with you the Contractors have these companies just as much as the customers do too! All a gimic to make you pay and never let you get work done ! take the money and never get a claim taken care of.! SOOO SOOO frustrated with all of them, I have tried them all it is a Pattern of Practice for them!

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