Complaint Review: AMERICAN HOME SHIELD

Save your money, Do Not Invest your hard earned cash into a shield that shatters as if it were made of glass. I'm a single mom who works. her butt off to own a home and protect my kids. I've been dealing with American Home Shield Warranty Company for 2 years. I've had them come out 5 times for the same issue (my A/C unit) the service technician tells me something different every time. Finally one of the techs said the system is dead and needs to be replaced. Now the warranty company tells me that the unit must have been struck by lightning, so it's not covered. I pay roughly $480.00 per year plus $55.00 every time there is a service visit, yet they refuse to cover the warranted unit. In 2 years I've spent a total of $1,215.00 on it and tonight it is 84 degrees in my house. My children and I are smoldering. The reason why I purchased a home warranty is to protect my family against unforeseen circumstances such as this. Im wondering how many others are having the same issue with Amer. Home Shield. Maybe AMERICAN HOME SHIELD just tries to screw single moms because they think they can get away with it.

Tucker2008
Kansas city, Missouri
U.S.A.