American Home Shield AHS Sent me a rude plummer who did not fix the leak and reported that the leak is a preexisting condition. Carroll Iowa
I have had American Home Shield membership for over Four years. I had a leak in my faucet and call AHS to fix the leak. They sent a very rude Plummer (Bear Plumbing & Router Inc.) after 4 days of water leaks to "examine" my leaking faucet but did nothing to stop the leak. I get a call 2 days later from AHS (faucet still leaking) to state that my faucet had preexisting condition and they do not pay for this leaking problem. How does a leak have a preexisting condition when it did not leak before. Leaking happened on the day I call AHS. I am paying well over $500 for this service and they cannot respond to a leaking faucet. Everyone, beware of American Home Shield, do not sign up with them.