Complaint Review: American Hiome Shield

I called american home shield about my ac on a Thursday. The company that they choose could not be out until Monday. It was 101 outside my wife nine months Pregnant and the Ac did not work. When explained this to their company they were very rude. So I again called ahs and explained this to them they and let them know I was unhappy with the way I was treated and ask for another company they said no problem and put me on hold.

When the man returned it was the same company. They said that they could come right out tho. When the Ac man showed up I paid the $65 he looked at the outside unit and it kicked on he said that he cant find anything wrong.He never came in to look at the inside unit. He left it quit 30min later.

I called ahs they called the company who said that it was now after 5 and I would have to wait until Monday. That was not an option I called another company myself they showed up went to the inside unit and had it fixed in 10min and cost me $30. I called ahs back and was told I would get my money back I never did. I feel that they look for the cheapest company dispite their work quality. The guys that show up I am nerves about leting in my house.And to top it of lies. Take your bussines elsewhere.

Will
Salina, Kansas
U.S.A.