American Home Shield ripoff----waiting 3 weeks for service that I could do in 15 minutes...and still waiting......and waiting.....and waiting....... Carroll Iowa
I called AHS on June 11 for sevice on my oven. The local vendor came by on the 13th and inspected the oven, which was determined to need a new ignighter. I called a week later after hearing nothing and was told that it was back ordered. Knowing that the replacement part could be obtained locally, I told them that, and the vendor said that AHS requires them to purchase from a specific supplier...obviously one that they are in bed with.
I called AHS and the rude clerk told me that they have suppliers for certain items and that is where the vendor has to get the parts and that I would just have to wait. When asked about a tele # for the customer service department...I was told essentially that this was it.
Now after another week we are still waiting for word from the vendor who is waiting for the suppplier.
Ken
College Station, Texas
U.S.A.