Complaint Review: American home shield

First they never answered the phone. After 2h15m57s the phone just hung-up. Finally got someone who told me if they did not preapproved work they wouldn't refund any paid fees for service. Then I called about a different issue and was referred to an electrical company who never call when I told them I would be available.

So I called the company told them I would be available for the next 4 days and what time I would be available. The company never called back until I told them I was going to cancel the order. By then I was on the phone calling ahs cancelling the order. I would like this company and to return the $365 since they have not provided any services to me. Then I will be able to buy a reliable home warranty company.