Complaint Review: American Home Shield

Our water heater was not heating. We placed a service call at AHS. They sent a plumber (Mr. Rooter) to inspect. The teck says he can not do any work on our heater because it is or was not up to code. In the spur of the moment, I agreed to have him update our water system. It required a water trap for moisture in the gas supply line. $ 200. This was not a new installation, but a repair to an existing installation, not in the code.  A master licensed plumber verified this after the fact.

After this was done, he proceeded on repair. He was not successful. After several trips out, the teck (not the same one) found that all was needed was to vacuum out the pan in the bottom of the water heater (remove debris).

These people take advantage of seniors.