Complaint Review: AMERICAN HOME SHIELD

I hope this will make you think twice about using American Home Shield.
 Try to call there service no.1-877-489-3659.it took me 2 days for an answer
 Look up any A.H.S number.You just get the same thing
 They don,t even have an Email address.
   Now my story.

 My water heater went out on Fri.June 12,2020.I started calling A.H.S. two days
 later they answered the phone (try the number).Monday the plumber called.
 Plumbers Inc.(888-379-4321) The first thing he said was I have water damage.
 

His friend came out 45min. later, and said I have over $3000.00 in damage.
 about 5 sq.feet,the heater sits on a tin pan.I told the plumber no on the
 water damage. Next I get a email from A.H.S.(remember you can,t email them)
 It will cost $900.00 for upgrades to the water heater install. all the parts
 from home depot, I checked $232.00. June 22,2020 I get a call from the
 plumber,asking when do I want the water heater installed.By this time my son
 Install a new water heater.Total cost $700.00.
 Both me and my wife are 75,and disabled,with no water for 8 days
      Like I said call any phone numbers they list (it will tell the whole story)