Complaint Review: American HomePatient

 My nightmare began in February, 2016 when an American Homepatient employee mistakenly coded my Budesonide Nebulizer Medication as "Durable Medical Equipment". Since the code was wrong, Medicare Part B would not cover the cost. And since Medicare did not cover it, neither would my Secondary Insurance, Scott & White Health Plan. It took months of research, phone calls and letters to get the company's error corrected. But my nightmare was not over. Lincare had acquired American HomePatient. However, they failed to negotiate or even cooperate with Scott & White to continue serving S&W patients. My Pulmonologist and I have tried for months to get my medications at no cost beyond Medicare Part B. I sent American HomePatient a copy of my Medicare Statement, showing that I owe $0 for my Nebulizer medications, since I am diagnosed with both Asthma and Bronchiectasis. The statement also said that the supplier had agreed to accept Medicare's coverage as the total payment for the medication. The company never acknowledged my letter. They just kept sending me bills every month for $938.30. When they threatened to turn me over to a collection agency, I mailed them $10.00. These companies are staffed with zombies. From clerks to executives, they promise me anything on the phone. But all I get is the same blasted bill every month, for $928.30. Please, Help!