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  • Report:  #271525

Complaint Review: American Laser Centers

American Laser Centers Rip off Stolen money bamboozled lied to disregard for people Mequon Wisconsin

  • Reported By:
    West Allis Wisconsin
  • Submitted:
    Fri, August 31, 2007
  • Updated:
    Fri, March 21, 2008
  • American Laser Centers
    13133 N. Port Washington Rd., Suite 208
    Mequon,, Wisconsin
    U.S.A.
  • Phone:
    262-243-5302
  • Category:

This is my story:

I got tired of shaving everyday and decided to look for a PERMANENT solution. I finally found out about American Laser Hair Removal and decided to go for a free consultation. I talked a girl (Sarah) my age and with a similar problem, HAIR! She showed me her flawlessly hair free arm and said that it was because of the service. No pain, permanent hair removal and works for almost everyone! She also said that the hair does NOT GROW BACK until maybe menopause. I believed her, she was wearing a white lab coat, she had personal experience and was very nice, although a bit pushy. Their Mequon office is in a hospital and I assumed her to be credible. I signed up for Bikini, underarms, face and chest. So far I have had over 8 sessions, some by different woman and although really nice girls, all had different techniques. I started feeling a lot of pain, especially on my bikini area. I don't miss appointments and still barely any results. My face and chest have the same amount of hair, my bikini and underarms had some patches that were missing, and then GREW BACK!!!

Right before the patches of hair grew back, I had a very nice girl call me, Amy, who talked me into doing a full body at a discount. I thought she was giving me a good deal and since she was giving me only till 4pm to decided (she called me at 2pm), I went for it. After the patches of hair grew back, I decided to not do any more treatments until I saw some definite results and asked for a refund for just the full body. They refused! They showed me a piece of paper that I do not remember signing, that said "No refunds!"

I feel utterly bamboozled out of money I do not have! I really wish to take further action against the company, but I need more women with similar results for a class action suit or at least as some form of proof for this company's bad dealings. I won't be taken advantage of anymore! If there are any women out there who agree, then please, please post your report also.

"That anyone who possesses power has a tendency to abuse it is an eternal truth. They tend to go as far as the barriers will allow."
~ Montesquieu ~

Natasha
West Allis, Wisconsin
U.S.A.

1 Updates & Rebuttals


Elin -american Laser Centers Customer Service

Southfield,
Michigan,
U.S.A.

Follow up from ALC Customer Service

#2UPDATE Employee

Fri, March 21, 2008

Hello Natasha,

I represent American Laser Centers and we apologize for the delayed response to your post. As you may already know, American Laser Centers recently changed ownership. We have a newly expanded team focusing on customer service.

We are concerned that you were not satisfied with your American Laser Centers experience. We'd like to personally discus your specific case and receive all of your feedback. Please contact our newly expanded customer service department at (877) 252-2010. If you'd like us to contact you instead, please provide your contact information to my email below and we will contact you at a time and day of your convenience.

American Laser Centers' customer service center is happy to personally help you with your needs and will provide a swift response to your concern.

Thank you,

Elin
customerservice@alcpartner.com
www.americanlaser.com

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