American Laser Centers ripoff DID NOT HONOR MONEY BACK GUARANTEE ATLANTA Georgia
This is a scam!!!! I wasted $1299 on a laser hair removal treatment package. The manager that sold me the package promised results after the first treatment and I'd be completely hair free after 6. I have had 13 treatments so far and have not lost a single hair. They keep promising me they'll give my money back if I just try 3 more treatments and have made that same promise 4 times. Still, I haven't got any money back. Please do not waste your money here. They will try to pressure you into signing up and will be nice until you make your final payment. Then, they don't return your phone calls and always pretend not to have any time on the schedule to book an appointment for you. Plus they use the same lase on your face as they do on other people's bikini area and armpits.
Angelitha
Stockbridge, Georgia
U.S.A.
1 Updates & Rebuttals
Elin -american Laser Centers Customer Service
Southfield,Michigan,
U.S.A.
New Ownership
#2UPDATE Employee
Fri, March 21, 2008
Hello Angelitha,
I'm sorry to hear about your experience. I represent American Laser Centers and we apologize for the delayed response to your request for assistance. American Laser Centers has recently changed ownership and we would like to ask you to please contact our newly expanded customer service department regarding your issue. If you'd like us to contact you instead, please provide your contact information to my email below and we will contact you at a time and day of your convenience.
We are constantly looking at ways to improve our services and your feedback is important to us.
If you have any additional problems or questions in the future, please contact our customer service team at (877) 252-2010.
American Laser Centers' customer service center is happy to personally help you with your needs and will provide a swift response to your concern.
Thank you,
Elin
customerservice@alcpartner.com
www.americanlaser.com