American Legend Rider Made order onling 29 OCT , supposedly processed 2 November....nothing as of 11 November Las Vegas Nevada
I made an online order for a sweatshirt on 29 OCT. The tracking information that they sent said that it was processed through their Chicago, IL facility 2 November and as of 11 November, it still has not arrived in Indiana. I made a customer service inquiry, and they just resent the shipping information that said it was processed 2 November. This appears to be a scam company and I will never do business here again. AVOID!
1 Updates & Rebuttals
American Legend Rider
Las Vegas,United States
PLEASE EMAIL US
#2UPDATE Employee
Thu, November 22, 2018
Hi,
We are sorry to hear about this issue. We usually take care of customer concerns through our email platform support@americanlegendrider.com. If you can provide us your order number or email address. I'd be glad to check on the issue, follow up the warehouse on the cause of the delay, and we can also provide you refund when necessary.
Let us know how we can assist you further. Please email us directly.
Thank you,
Krisilda K.
American Legend Rider |Manager