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  • Report:  #626397

Complaint Review: American Locators Inc.

American Locators, Inc. Professional Vending Machine Locators, Marietta, Georgia

  • Reported By:
    Richard — West Michigan United States of America
  • Submitted:
    Sat, July 24, 2010
  • Updated:
    Sat, July 24, 2010
  • American Locators, Inc.
    1532 Roswell Road #108
    Marietta, Georgia
    United States of America
  • Phone:
    800-843-5580
  • Category:

I purchased 6 vending machines from a company who checked out okay on the Internet.  They told me about 3 companies, one of which was American Locators in Marietta, GA.  I called and spoke with Jim Whittaker several times regarding when locators would be available to locate and help set up my machines.  I kept getting put off, but a couple of "professionals" showed up 3 months after my initial request and after I'd sent Mr. Whittaker $1650 as my initial payment, still owing $900 for delivery, setup and training at the locations.

After another week, I was taken to locations not even near where I had requested and was told that this is what they found, take it or leave it.  I was supposed to have final say.  We installed 3 machines, one which was never okay'd by the manager of the location (which I have to get back), one that didn't really want it, (and now I have to get it back), and one good location... out of 6, not even near where I live.  They suddenly got called away, saying they would be back in 2 weeks.  That was a month ago.  Now I have out of date product, machines that were not setup or programmed properly, and 5 machines that need locations (which I will now do myself).  I'm out over $2,100.  DO NOT CALL THIS COMPANY UNLESS YOU HAVE MONEY TO THROW AWAY. 

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