Complaint Review: American Management Services

I actually would like to say that the company American Management Services is actually a company that is great to work for and they have alot of great employees and management that are fun to work around and the work atmosphere is about as fun as you can make a call center environment. They have a ping pong table and basketball hoops. So whenever you need a break from the phones you can let out some stress. I personally could no longer work for the company for personal reasons. Lou Mosca is a funny, funny guy ... I have no idea why some people have such negative things to say. If your good on the phone and don`t mind making some calls give them a call.

 This is a scumbag company I will add more once I get the paychecks they owe me.    LIE LIE LIE

For over 25 years we have made the needs of our clients and employees a priority. We totally disagree with and reject this posting.  Please visit us at amserv.com to see what our clients and our employees say. If you have any questions or would like to discuss American Management we encourage you to call our Chief Operating Officer Lou Mosca directly at 407-563-8699.

I believe that American Management Services is an extremely and totally morally bereft Company, it's business practices are reprehensible and the manner in which it treats its employees is profoundly awful.

I worked there for several months. Their promises regarding expense reimbursement were often easily characterized as a prolonged stall tactic in the hopes that you, as an employee, would simply stop asking.

Their purported "pay" was significantly less than minimum wage. I believe it's employee attrition rate must be in the 400% annually neighborhood. One person from my training group of 12 lasted more than three months.

At the time I worked there, appointments for Tier 1 associates such as myself were made under the false premise that a representative from a quasi or actual governmental agency were stopping by to lend a hand.

While this would, of course be denied, I've retained multiple faxes that, in writing, fully support these obvious fraudulent practice. Representations that were made to me regarding potential clients, travel distances (in my case, often 200-300 miles per day, commonly 5 days a week, and more often to eventually hostile "clients" who were duped into the meeting or, conversely, bad appointments that were never real in the first place.

My worst experience was a 175 mile drive for a 8:00 am meeting with a company that had no idea I was coming or what I was talking about. I averaged over a thousand miles of driving a week, and had to fight for every penny of reimbursement that had been promised to me, while at the same time being docked X dollars from every expense check (when one actually came) to pay for the "lease" (or something) on a 100% non-functioning and months before returned "Blackberry".

The "in the field" training that was promised was never delivered, but all of the above pales in comparison to the revelations made public regarding the character and criminal activities of the sales manager and trainer, hypothetically then in a key management position at AMS, Mr. Gary Antonino.

Mr Antonino and his brother were both convicted of bilking a large group of people, by and large comprised of the elderly, for millions upon millions of dollars in what was referred to as Ponzi scheme. The same person who was represented to us as our mentor and guide as well as our trainer and was sentenced to 87 months in the federal prison system, and that pretty much encapsulates what I believe that American Management Services is all about. In my opinion, this is a terrible and shameful Company who's "poster boy ended up as a despicable convicted felon and things went downhill from there. 

 It is sad to say many new Reps of companies rely so heavily upon startup pay they can't make it without it.  Sorry to hear you were obviously one of the many who have tried and failed, but that does not make a company bad,  or you either.  Just not a good fit.  Perhaps your skills were not high enough to perform the Job, without an assisted pay plan.  The Start-up pay that so many Larger companies offer is to get someone going until they can make it without it.  Kind of like training wheels on a bike.  To be so upset as to misunderstand is Sad.  Some Jobs are very difficult and not for everyone.  I know from my business its hard to find the right people.  The more difficult the Job, the more difficult it is to find the right person.  Perhaps you should read Zig Ziglars book " Over the top" Your not a failure, It was just not a good fit.  I have had dealings with American Management Services and found them to be quite helpful.