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  • Report:  #912342

Complaint Review: American Management Services- Orlando

American Management Services, Inc. REVIEW: American Management Services dedicated to client satisfaction, American Management continuously developing, implementing strategic changes ensuring clients success, focusing on finding ways in assisting clients effectively search for new opportunities, even in challenging business market we face today. American Management believes in a “client first” philosophy. Never use voice mail, all calls are answered directly, with professionalism, clients always have access to staff.


*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service – American Management Services, Inc. pledges to always resolve any issues, feel safe, confident & secure when doing business with American Management Services, Inc., recognized by Ripoff Report Verified™ as a safe business service.

  • Reported By:
    Outraged Former Employee — Boca Raton Florida United States of America
  • Submitted:
    Sun, July 15, 2012
  • Updated:
    Mon, August 04, 2014

ABOUT THE RIPOFF REPORT BELOW:


Not sure who wrote this or how to respond….our business is very challenging and not for everyone. Our 100+ employees that currently work with and for us embrace our culture and the great things we attempt to accomplish each day. Also, Ripoff Report emailed this customer so the member business could make things right with them. They never responded to Ripoff Reports request to help them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason.  

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This was the worst employment experience.  

The Company abuses its employees via verbal and unrealistic time demands.  In addition I was unable to get my travel reimbursement @ .20 per mile as promised .  The training was completely inadequate and bumbling at best. You must completely memorize a 6 page spiel of crap BEFORE you even start!  6 pages called THE INSTITUTIONAL  They make up their own jargon which no client or new hire would understand.  CONSUMERS BE AWARE they bill at almost $500 per hour!   

The trainer was completely rediculous and incompetent.  A washed up ANALYST. With all their technology they had us view training videos on a 15" laptop in the managers hotel room.  They couldnt figure how to hook it up during the day at their corporate headquarters. DON'T WAIST YOUR TIME OR MONEY-

In training, the mysterious Sr VP ( Chris) [who graced us with his presence] likes to throw out his profanity to intimidate the new and current employees... they even admit their weakest link is training.  If they cant do that right...how can they fix your business...they cant fix theirs!

The HR Manager SEAN  IS A GREAT GUY floating IN A SEA OF SHARKS!  I forgot they bought us pizza and would not pay for our meals!!  Only the food the hotel had and the pittance of cold subs or pizza for lunch. 
 

4 Updates & Rebuttals


SAVELY BARKAN

CHICAGO,
Illinois,

the goal of AMS is to help the client

#5UPDATE Employee

Tue, July 22, 2014

 

I strongly disagree with the comments you have made about AMS.

Yes, like any other company AMS has internal issues and problems, but overall it is a good company. The main goal of AMS is to help its struggling clients. We may disagree with the philosophy and strategy of AMS, but regardless of our opinion the company has managed to be successful ,and provided assistance to thousands of then struggling and now happy clients. The testimonials are offered to support my claim on their website. And if someone is personally unhappy with the AMS, it should not become his or her primary agenda to provide negative and destructive feedback to services the company offers. I personally disagree with the management style of Chris Mosca ,  but it has nothing to do with company’s aim to help small and mid-sized struggling businesses. AMS provides value to its clients, and it is totally up to the business owner to make the decision pertaining AMS's engagement. The company makes it clear in the beginning of the process that the client can choose to fix problems on their own or to ask for help.

P.S. My name is Savely Barkan and I had resigned from the company today.No one can accuse me of writing this letter while working for AMS in order to be promoted or being paid for.


Lee33919

Ft. Myers ,
Florida,

What a Laughable Company Response!

#5UPDATE EX-employee responds

Sun, January 05, 2014

 I almost laughed out loud when I read the AMS response.

First of all, it's interesting to see that former AMS Sales Boss (and I believe that he was also a VP), Gary Antonino has now been released from federal prison after his 87 month sentence for bank fraud and money laundering, etc.  This was the person that personally handled my "training", by the way.

Let me summarize the "AMS Experience" ... I was sent on appointments that were based on the AMS phone room staff's misrepresentations, the vast majority of my assigned "potential clients" had expected someone else altogether to show up and they were led to believe that i was a representative of the US Council (Conference?) of Mayors (I may have the name partially incorrect but the entities wer real, we weren't!) ... One appointment consisting of a round trip of roughly 300 miles resulted in my getting booted out of an office altogether!, and by the way, at that time, your gas expenses were reimbursed (after you chased the money down and then waited on it) at the rate of $.20 a mile after some point was reached. 

Their promises weren't kept, my sales manager made numerous appointments to meet me at potential client offices and stood me up on every single one and the Company was simply ridiculous to work with.  I believe that one person from my "class" made it past three months.

So Lou, give it a rest, perhaps you've reached the dangerous point where you've begun to believe the spiel by now, the facts (and my pages of faxed / emailed appointment notes from your phone room floor) pretty well refute that across the board.


BruceH

Mel beach,
Florida,
United States of America

He doesn't take acountability for his failure

#5UPDATE EX-employee responds

Wed, December 19, 2012

I am the "washed up ANALYST" The gentleman speaks of. I was an Analyst for 6 years before retiring this year. I trained groups of candidates in the processes and procedures the company uses for the Analyst role.  These candidates are in training for a job that, if they become proficient in these processes and procedures, can earn from the low to mid six figures. It is a hard an exacting job. The recruiter tells these candidates this from the start including that they must know a ten minute speech verbatim before the classes start. They are told that if they can't do this then they would not graduate from the class. This gentleman came to class without knowing the first paragraph of his speech. He also thought it was OK to paraphrase the speech feeling that once he was in the field he would be able to pick and choose which processes and procedures he wanted. This would be disrespectful to our clients and company. I tried to coach him in this and worked with him extra so he could catch up with the group.

As with most training classes he had home work to do each night. Because he was behind in learning his speech he couldn't do the homework. He quickly fell behind and the whole class itself started to get behind. To help I worked with the class on my free time. This gentleman was more interested in having his wiskey than work on his homework and studying in the evening. He was lazy and could not handle the work. He quit without comment after 4 days of training. He wants to blame others for his failure. Part of my training is teaching them to be accountable for their actions.
 He didn't learn this either.


American Managment

Orlando,
Florida,
United States of America

We totally disagree

#5UPDATE Employee

Mon, July 16, 2012

For over 25 years we have made the needs of our clients and employees a priority. We totally disagree with and reject this posting.  Please visit us at amserv.com to see what our clients and our employees say. If you have any questions or would like to discuss American Management we encourage you to call our Chief Operating Officer Lou Mosca directly at 407-563-8699.

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