Complaint Review: American On Line

I was reading through a search engine and came across a report from Kali Ricks...and I will be amazed same darn thing happened to me!!!
In Nov. of 2001 I received a free trail offer from AOL used this and cancelled will enough in advance and made sure I received a confirmation number, because this was not the first time to cancel with AOL and they STILL charge your account. Same thing happened to my fiancee too!!! Well in March of 2002 I as well was overdrawn $125.00 dollars!!! Immediatelty I called AOL and after a long arguementive conversation they did remimbure me $95.60 but not my overdrawn fees of $44.00...Since March 29 2002 I have been writing directly to the CEO (Steve Case) concerning this matter but never have received a response from him. I did receive a response from the so called billing dept and they e-mailed me stating that I need to contact them...no I don't think so, this is where it started from

To this day I am still writing Steve Case..but to no avail. So who owes me this money that I am out and as well as losing face with my bank

How can a free trail offer end up costing me 139.99?? After reading what happened to Kali Ricks there should be a class action law suit on this

I have been in contact with a lawyer and I will let you know what occurs.

Elisabeth
Diamondhead, Mississippi