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  • Report:  #1404390

Complaint Review: American Premium Logistics

American Premium Logistics This company is a scam Jersey City New Jersey

  • Reported By:
    Carmen Saxon — Miami Gardens Florida USA
  • Submitted:
    Thu, October 05, 2017
  • Updated:
    Tue, December 12, 2017

THIS COMPANY IS SCAM. THEY TOOK MY DEPOSIT AND NEVER PROVIDED THE SERVICES PROMISED. DON'T USE THEM THEY ARE LIARS AND SCAM ARTIST

3 Updates & Rebuttals


Carmen

Miami Gardens,
Florida,
United States

Deposit

#4Author of original report

Tue, December 12, 2017

 You are liars. You quoted me a price and said it wouldn't change and never dispatched anyone to pick up my vehicle. I had to hire someone else to move my vehicle.


Carmen

Miami Gardens,
Florida,
United States

Comment

#4Author of original report

Tue, December 12, 2017

This company as if today still has not returned my deposit. Don't use this company they are a scam.


American

JERSEY CITY,
New Jersey,
United States

NOT TRUE

#4REBUTTAL Owner of company

Tue, December 12, 2017

This client contacted us to transport his vehicle and so we did and dispatched the driver to pick up her vehicle.

When she made the reservation, she knew because we told her that we don’t charge any money until we dispatch the driver.

We dispatched the driver and once we did, we called her back and asked her for the initial fee but before we started with the payment, we first sent her the terms and conditions of agreements, and she agreed.

We dispatched the driver and I can provide you all the drivers information.

After this uncomfortable situation, this person called and said she was going with another comany because they where cheaper .

we told her that we already sent the driver and she started screaming, threatening us and soon after hanged up on us. We didn't want to have the driver keep driving towards her so we canceled with him. This is the reason why we didn't return the money is because we had to pay the driver for his time and money spent on gas and tolls driving to her. 

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