Complaint Review: American Revolution Inc Pat Curran

oN 5/7/2008 I ordered a custom wheel. Since that time I have called numerious times and sent several emails. Pat Curran was the person that I talked to. At first he did answer the phone and responded to my emails. The last time I have heard from him was on 11/27/08. No response since then. All I have ever gotten was excuse after excuse why my wheel hasn't been shipped to me. This is the last email I recieved from him.

I plan to go over this week. Sorry I didn't get there, I am working far away from there right now.

On Fri, Nov 21, 2008 at 11:26 AM, jeff wrote:
> Hi Pat, any news on the wheel?
>
> --- On Sun, 11/16/08, American Revolution, Inc. wrote:
>
> From: American Revolution, Inc.
> Subject: Re: Laced wheel
> To:
> Date: Sunday, November 16, 2008, 7:39 AM
>
> Yes, I did not go over to this supplier to check on it. My fault. I will call or see them this week.
> Pat
> On Wed, Nov 12, 2008 at 7:28 AM, jeff wrote:
>> Am I ever going to get my wheel?
>> --- On Fri, 10/24/08, American Revolution, Inc.
> wrote:
>>
>> From: American Revolution, Inc.
>> Subject: Re: Laced wheel
>> To: "jeff"
>> Date: Friday, October 24, 2008, 4:33 PM
>>
>> Jeff,
>> Man, this has been longer than promised. Sorry about that. My supplier said it was ready, but we haven't seen it yet. I will go over there and see for myself early next week. Drop me a line by Wed if you don't hear anything.
>> Thanks,
>> Pat
>> On Sun, Oct 19, 2008 at 8:51 AM, jeff wrote:
>>> I am still waiting!!!
>>>
>>> "American Revolution, Inc."
> wrote:
>>> Jeff,

>>> Thanks for the call, sorry I missed it.The wheel has not been delivered to our shop yet. I will find out
>>> whats going on and let you know.
>>>
>>> Pat
>>>
>>> --
>>> Patrick Curran
>>> General Manager
>>> American Revolution, Inc.
>>> Custom Plating & Surface Finishing
>>> www.usachrome.com
>>> 866-578-9304

Jeff k
Federal Way, Washington
U.S.A.