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  • Report:  #352751

Complaint Review: American Revolution Inc.

American Revolution Usaamerican Revolution, Inc. & Pat Curran . AMERICAN REVOLUTION, USA CHROME, PATRICK CURRAN RIPPED ME OFF!!!! Santa Fe Springs California

  • Reported By:
    GRUNDY CENTER Iowa
  • Submitted:
    Fri, July 18, 2008
  • Updated:
    Tue, July 29, 2008
  • American Revolution, Inc.
    8319 Secura Way
    Santa Fe Springs, California
    U.S.A.
  • Phone:
    866-578-9304
  • Category:

I SENT A SET OF HARLEY DAVIDSON WHEELS TO AMERICAN REVOLUTION / USACHROME/ PATRICK CURRAN TO HAVE THEM CHROMED 01-15-2008 PAID WITH MY CREDIT CARD, RECEIVED A PAID RECEIPT FROM PATRICK CURRAN. HE SAID WHEELS WOULD BE DONE AND SNT IN 6 TO 8 WEEKS. WAITED TILL END OF MARCH NO WHEELS.

PATRICK CURRAN WOULD NOT RETURN MY CALLS OR EMAILS TO LET ME KNOW HOW MY ORDER WAS COMMING. SO IN MAY I CANCELLED MY PAYMENT THRU MY CREDIT CARD COMPANY THEN PATRICK CURRAN SENT MY CREDIT CARD COMPANY A LETTER STATING THAT THE WHEELS ARE ALMOST DONE . THE CREDIT CARD COMPANY PUT THE CHARGE BACK ON MY CARD. LONG STORY SHORT DO NOT DO ANY KIND OF BUSINESS WITH THESE PEOPLE, YOU WILL BE RIPPED OFF.

Fred
GRUNDY CENTER, Iowa
U.S.A.

2 Updates & Rebuttals


Usachrome.com

Pasadena,
California,
U.S.A.

Customer has agreed to finish order

#3UPDATE Employee

Mon, July 28, 2008

As described in our last comments, the order from Mr. Fred has been cancelled and restarted numerous times. We discussed the order again with him today and now the order is back on. We will finish plating his product and send back.

Sincerely,

General Manager


Usachrome.com

Pasadena,
California,
U.S.A.

Customer changed their mind three times on order.

#3UPDATE Employee

Mon, July 28, 2008

Mr. Fred of Grundy Center, Iowa, cancelled his order to process his motorcycle wheels. We called him to ask what he wanted to do. He said no, he would like them finished. So, we told the credit card company what he said. Then he changed his mind again and said he wanted his wheels sent back to him. So, we complied again with his request and we are sending his wheels back. Then, we get another message that he wants them finished. We don't know what to do. The issue with the credit card company he will need to address with them. We were doing what he asked us to do.

Sincerely,

General Manager

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