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  • Report:  #1306269

Complaint Review: American Standard Auto Protection

American Standard Auto Protection Beware of this company!! It took me 9 phone calls to them in order to get my refund. Was told that they DONT have a supervisor I could speak with. Wilmington Delaware

  • Reported By:
    Jackie — Scottsdale Arizona USA
  • Submitted:
    Wed, May 18, 2016
  • Updated:
    Sun, May 29, 2016
  • American Standard Auto Protection
    300 Delaware Ave. Suite 750
    Wilmington, Delaware
    USA
  • Phone:
    800-644-2450
  • Category:

Beware of this company! I cancelled my policy with them, and it took nine calls to them to speak with someone. Teir contract says that a refund will be issued within 5 busines days if it is adebit card, and 12-14 business days for a check.  After speaking to anyone I could, and being told each time that the credit had been issued.  Not true!  It took nineteen days of promises and rudeness, and i still dont have the refund.

1 Updates & Rebuttals


FloridaNative

Palm Beach Gardens,
Florida,
USA

File a complaint with the FTC

#2Consumer Comment

Sun, May 29, 2016

Extended warranties are a huge ripoff in my opinion. Cancelling the warranty is an excellent idea. The company has no excuse for not refunding the unused portion of your warranty in a timely manner.  Report this company to the FTC.  

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