Complaint Review: American Tactical Sports

I was sent a solicitation email to enter a chance to win a $5,000.00 firearm so I clicked on the link. To the best of my recollection, the web site said that if I ordered gun bags (I got 3) and a gun magnet just for the $12.95 cost of shipping, I would be entered in the drawing for the $5,000.00 gun.

I got the email stating the order is received, which I accepted without reading it since I know what I ordered and know they got the order, then an email that 3-gun bags and 1-gun magnet were shipped. I later received the shipment and all I got was 3-gun bags with no gun magnet and a packing slip that states the shipped order included everything including the gun magnet.

I called customer service who asked me for my zip code and name, which identifies you with every company I've dealt with then they asked me for my address, so I said I'll give you the order No. so we don't have to go through all this, and I gave it to them.

The person I was speaking to had to ask a supervisor if they could accept an order number as identification for an order inquiry and they can’t, so I gave them all the address repeating the zip. So after being put through that ringer, I said I didn't get the magnet but all their paperwork says the order shipped complete.

I was told that magnet was popular, and they ran out of them but would ship one out to me when more came in. I asked how they would know they need to send one to me since all your paperwork states my order is fully filled, she said it would come and hung up.

Not buying all of this I sent an email complaint and the reply was more putting me through unnecessary paces with a promise to reply within 72 hours, I sent that email Friday the 25th with no response 10/28. I've tried to call them again and the phone answers but you never get to talk to anyone.

While waiting for nobody to answer, I found fine print on the shipping email that, shocking to me, I ordered a $59.95 per week subscription of some sort, which no doubt was carefully hidden on some web page that passed me requiring very little attention.

My order indicates 2 addresses, Englewood, Co and Boston, MA so I Googled their name and found several web sites warning people of the scam these people are running, one stating "Don't fall for this scam" with 49 Reviews, 0 Issues resolved with almost $2,000.00 in losses, I knew I was in trouble.  h t t p s : / / a m e r i c a n - t a c t i c a l - s p o r t s . p i s s e d c o n s u m e r . c o  m / r e v i e w . h t m l 

As of today, they no longer answer phone calls. I called my credit card company and warned them but there's not much they can do but attempt to block the outrageous weekly charge for the subscription people are tricked into.