American V-Twin Do NOT do business with - Bobby Boca Raton Florida
He had my motorcycle for almost 3 months...Did HORRIBLE work on it and lied to my face...and then attempted to charge me $710.00 for his work.
He was Instructed to put on a aftermarket brake / Turn signal indicator...My saddle baggs would cover the factory ones, He Installed it UNDER the rear fender, so no one could see it...And he had me wait an addtional week for the EPOXY to harden.
I never instructed him to install a VALUABLE saftey under the fender...and on to of it he used silicon, the back tire heats up, silicon melts and the guy wants $710.00
DO NOY TAKTE YOUR BIKE TO THIS SHOP
3 Updates & Rebuttals
Mark
Boca Raton,Florida,
United States
You have never hired our firm....
#4Author of original report
Wed, April 04, 2018
I don't know to eho you are refering to....But you are mistaken.
We charge a $25 up front fee for paperwok processing...If you do not hire anyone via our firm, there is no additional cost.
We have been the leader in this Industry for for past 14 years...We started in 2004 and now I'm posting my rebutal to my 2nd negative review in ALL THAT time in 2018
I don't know who you are, but It sounds like you have a personal issue...
Mark
Boca Raton,Florida,
United States
I've been riding for about 40 years...
#4Author of original report
Wed, April 04, 2018
This is how low Bobby, and his sister Michelle will go...He (Bobby) accused me me of being a pedophile....I took a screenshot...And his sister (Ms. Hello Kitty) they both chime in on my coporate Facebook page...My lawyers are going to have a ball withthese two
Not only Is this company BAD....They are Immature.
Bobby
Boca Raton,Florida,
United States
Marks claims are false
#4REBUTTAL Owner of company
Mon, April 02, 2018
Mark is new to motorcycles and does not understand much about them. He wanted an LED light mounted under his fender and saddlebags installed. I explained that his chopper is not meant for this and showed him some other options. He insisted on these items and I told him that he would have to bring his own parts to me. I then installed them as requested and had him sign a waiver that there was no guarantee on this light staying on. I gave him many different choices but he insisted he knew better.
After all of this he then tried to do a chargeback with his credit card company. I submit all my evidence and was found to be correct. This man is dishonest! I put my customers first and my reputation is important to me. If Mark would have taken my advice on lighting he would not have had any issues. I also called him to try to remedy this problem when it first occured but he refused.