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  • Report:  #770453

Complaint Review: American Van Lines East

American Van Lines East Fradulent and Unprofessional Tampa, Florida

  • Reported By:
    JT — San Diego California United States of America
  • Submitted:
    Mon, August 29, 2011
  • Updated:
    Tue, September 20, 2011

Company tried to give me items that were not mine, did not offer me insurance on my goods, did not properly unload or inventory items upon delivery, driver used profane language, and Company refused to arbitrate with me regarding damaged and lost items. 

1 Updates & Rebuttals


Customer Relationship Manager

Florida,
United States of America

Not Our Moving Company

#2REBUTTAL Owner of company

Tue, September 20, 2011

Greetings, 

American Van Lines is very confident with the service we provide. We have been moving families nationwide and have thousands of satisfied customer stories. We would love to help you with the outcome of your relocation, but unfortunately the company you mention and the website you added (americanvanlineseast.com) is not our company nor our website. 

If you believe this is a mistake, please send us your moving information: job number, full name and and available email address and we will gladly look into your move. 

Sincerely, 

Customer Relationship Manager

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