American Water Distillers No back up help, let the buyer beware unknown, New Jersey
Water distiller (latest one gallon model) worked fine for several months, then started producing 1/2 gallon from a full tank and is now down to 1/4 gallon per full tank.
Cleaning the tube (as suggested in their troubleshooting information) did nothing to speed it up. the "stainless steel" tank is rusting and the seal on the top part pushes the fan/cooling coil cover up about 1/4 inch after running for a few minutes.
Called the number printed on the machine for help or information and got a recording, left my contact number and never heard from this outfit.
I've had it with this company.