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  • Report:  #966785

Complaint Review: American Web Loan

American Web Loan AWL Borrowed $800 in 8/2012. AWL has taken out $1440. Called them and they said if I don't go in and enter a payment then the $240 they are taking out every payday is just fees! So apparently I still o Internet

  • Reported By:
    Sue — Rochester New York United States of America
  • Submitted:
    Fri, November 09, 2012
  • Updated:
    Sun, November 25, 2012
  • American Web Loan
    522 N. 14th Street, Box 130
    Internet
    United States of America
  • Phone:
    877-636-1353
  • Category:

This company is a total scam.  Very deceptive practices.  I borrowed $800 in Aug. 2012.  I work in a school and didn't work the summer and needed a loan prior to my first payday.  Obviously some fees are expected when you take out a loan.  My paydays and direct debiting from my account were arranged.  So as of today 11/9/12, AWL has taken out $1440.00.  I called and spoke with "Carla".  She stated that the $240.00 per pay period is all fees and because I did not go on line 4 days prior to payday and enter the payment, the original loan of $800 is still owed!  WOW what a rip-off, scam.  She stated it was explained to me 3 times and sent in writing.  NO IT WAS NOT!  Biggest mistake I have made.  Please don't fall for the same scam I did.  Stay away from American Web Loan or any quick payday loans.  It has left me screwed!!!

1 Updates & Rebuttals


Sue H.

Rochester,
New York,
United States of America

Issue Resolved with Company

#2Author of original report

Sun, November 25, 2012

After filing my complaint on Ripoff.com, I was contacted by an American Web Loan representatvie.  He was very willing to work out a satisfactory resolution.  At this time I am satisfied with the result  and feel the issue has been completely resolved.  Thank you for working with the customer.

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