Americare Respiratory Services Americare CPAP Billing Rip Off even after supposed resolution with BBB and California Attorney General's Office! Santa Ana California
Do Not Do Business with this Company unless you want to be billed for services you have not agreed to and want to be harassed with unfounded billing!
I filed a complaint against this business in July 2014 with both the Better Business Bureau because they were attempting to charge me for a machine that I'd been told was being paid outright by my insurance company along with my co-pay. Their reasoning was that I'd agreed to a rent to buy plan, which I didn't as proven by the contract I'd signed. The response from the business is that they were going to educate their sales representatives and that my bill was being credited for the balance due of $710.13. This response was provided formally to both the BBB and the California Attorney General's Office.
I am now receiving a bill for the same device, with the amount due being $1250, broken out into monthly payments over the last 10 months at $125 each, that appear to be monthly rental fees.
I sent an email to Americare CEO LLoyd Mote on Thursday, 3/26 as he is the person who responded to my original complaint and agreed to close my account with a $0 balance. He has not responded.