Complaint Review: Americas Best Contacts

We went to Americas Best Contacts and received the eye exam and the glasses and the contact lenses. Well needless to say when the glasses came in no one called us no one could find them when we got there and the quality was horrible. They were incredibly thick and unpolished, the lady was trying to wipe off some of the goo the lab left on it while we were talking to her!

A month later no contact lenses we call down there they can't find them, we stay on hold for about 20 minuets while the morons that work there scramble to get things in order at that moment. We complained because it took so long but he could not see out of them, they were uncomfortable and thick as well.

When we called to get a refund they gave us a hassell and told us the Dr would not give us our prescription because we were not happy with the contacts.

They SUCK and they are dirt bags and no one should be put through the HELL we did to receive something that is such a necessity.

Shannon
Charlotte, North Carolina
U.S.A.