Complaint Review: Americredit

Americredit is the biggest ripoff ever! These people harass you to no end. They are the rudiest people on the phone, have no customer service skills. I made 20 payments of $600.00, that adds up to be about 12,000 dollars paid on a $24,000 finance. The car was totaled and my insurance made a payoff payment of 17,302.00. I checked on the 26 of Jan 09 and my account read payoff due was $1,199.00. Later when I checked again it read $21,385.00. What the hell! This is the worst finance company I have ever dealt with in my life. Then when I was telling a customer service person what I saw, she basically called me a liar.

Lisa
Columbia, South Carolina
U.S.A.