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  • Report:  #1114502

Complaint Review: AmeriGas

AmeriGas AmeriGas totally screwed me Lima Ohio

  • Reported By:
    Anita — Wapakoneta Ohio
  • Submitted:
    Fri, January 10, 2014
  • Updated:
    Tue, June 10, 2014

Amerigas totally screwed me. I purchased propane this past Oct and was put on a 4month pymnt plan. In Nov I sent 400 for Nov n DEC pymnts I'm disabled and this way I could have money for the holidays. In Nov I kept getting calls I was in default of my pymnt plan. I called every WK it seems and talked to a rep and was assured I was OK n to make my pymnt in Jan and again in Feb to keep my agreement of paying account off by Feb. Never once was I told you need to be paying every WK or anything of this sort. 

Yesterday I needed propane and was told you have to pay balance off and then since you were in default of your pymny plan you must now pay up front for any propane you need . Paying balance I understand but to now have screwed up my credit with them isn't right . I paid my bill I wasn't not paying I just happened to put a big bulk of that in Oct! Being disabled nokne has 1400 just laying around and that's what I had to come up with in order to get propane. Keep in mind this is Ohio n the temp was in single digits n below zero. I had to have propane in this cold. 

I believe my contract with them is up in may and I will be switching companies 

It is wrong what they did to me at no fault of my own. They had countless times to tell me I wasn't making my pymnts right but no one did  until yesterday. little to late n had me over a barrel.  

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