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  • Report:  #851611

Complaint Review: Amerigas of William California

Amerigas of William California Are ripping off customers on propane for the poor people that cannot afford to move to a city that provides (((competitors' names redacted))) utilities williams, California

  • Reported By:
    Gretchen — dunnigan California United States of America
  • Submitted:
    Sat, March 10, 2012
  • Updated:
    Sat, March 10, 2012

Amerigas is one of the biggest ripoff and price gouging company I have ever dealt with exception of Viking Propane.  I have complained about a strong gas odor in my back yard beginning in January 2012.  Not only was I charged $150 for them to come and check the gas smell and add a little propane until my next delivery.  The technician found a gas leak around the regulator and replaced it during this visit, yet they refused to credit my account. 

Today, I called again about the gas smell when the technician arrived he found a gas leak  and my tank had only 6 % of gas in the my tank, they refused to put gas in my tank because there was an outstanding balance on my account of $540 left on my account from when they fill my tank in January for the cost of $1000+.  I usually split my balance in 2 payments because I am a single mother raising my children with limited income comming into my home. 

Today,Amerigas not only charge me another $1000+ dollars but refused work out an agreement of allowing me to pay the balance of $540 that was due on my account because it did not show my recent payment that was withdrawn from my account on 3/7/12, they would not fill my tank until they received another check for $1078 because their computer did not show my payment.  I ask that they would hold my check until the payment from my bank posted to my account but they refused and made me pay another $1000.  "Oh how I wish that (((competitor's name redacted))) would provide gas to us because it seems that my propane bill is averaging $500 or more per month" I WILL BE THE FIRST TO SIGN UP!!!

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

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