Complaint Review: Amerigas

 I rented a home in the mountains east of San Diego.  The rental already used Amerigas so I decided to keep the same service, the owner did warn me that they seemed to fill the tank a lot even when no one was home using propane so I set up an account to have them fill when I needed it and I would call.  They supposedly inspected the tank because I smelled propane outside and told me everything was ok I was just an anxious woman!  That should have been a clue.  I went on holiday for Christmas and shut off the propane had 3/4 of a tank.  They  billed me for filling the tank while I was gone.  I reminded them that I had 3/4 of a tank had shut off propane to the house and had not ordered propane.  They insisted that I pay the full amount.  I told them I would not as they violated terms of my contract and told them I would only pay for the 1/4 tank.  I came home and the house was cold in the middle of winter.  I called them, they said that because I did not pay the full amount they took the propane and were coming to take a privately owned tank.  I told them I would call the sheriff if they did and they owed me for at least 1/2 tank.  I never got any money and they filed a false report about me on my credit rating which added insult to injury.  I use another company now and guess what the valves and regulator were leaking!  This new company replaced it and I have never had trouble with them at all!  I also lock the tank now in case Amerigas is prowling the neighborhood to steal gas!