Complaint Review: AmeriPlan

I signed up on Feb 12, 2004, $295 dollars. Recieved the Brokers Kit. opened it verified its contents, gave the business a good look, decided it wasn't a fit, and cancelled, requesting my money back on Mar, 2, 2004. I was told that I had to return my Brokers unopened, to recieve a refund of 40 dollars. How is one supposed to verify contents with out opening? What about the $255.00 that went to purchase AmeriPlan University material which had not even been sent at the time of my cancellation?

I recieved the Ameriplan University material on March 18, nearly three weeks after cancellation and requesting, my money back. I boxed that up unopened, and put it with the opened brokers kit and shipped it back to AmeriPlan via UPS> It was recieved on the Docks at AmeriPlan on the 28th of March and signed for by a person named DeWitt. AmeriPlan has only refused to refund my money on the brokers Kit $40.00 and has ignored my mentioned refund for the unopened, returned in original intact packaging, ready for resale, AmeriPlan University materials. Those folks owe me $255 dollars at a minimum. They have only refused me for the brokers kit and ignored any mention of the AmeriPlan University package.

Donald Klamath Falls, Oregon
U.S.A.