Print the value of index0
Ameriquest Mortgage Co Shut down fired roughly 3,800 employees the employees for this company were shady and involved in deceptive business practices Orange California
Today there are many sad people, the days of getting rich quick with Ameriquest were on life support. Today the they have received Last Rites and have been burried. There will be many people in attendance at the funeral in the vehicles that will most likely be repoed the to they glory of many of the consumers that bent over for them to drive them.
However, not all the employees for this company were shady and involved in deceptive business practices. There were actually employees that cared about their consumers and made their income in an honest way. They are the people who earned their living striving for what was right. They are the ones who went home to their families today after a conference call and guards telling them they had 15 min to clear out and leave. Unfortunately the employees that did nothing wrong are paying for the mistakes of their predecessors, the ones who shall remain nameless, the ones who made their living quick and have tiptoed out the back door without even an explanation. They are the ones that told the employees that they had nothing to worry about and that their job would be there, even after the 325 million dollar law suit was settled.
The company that prides themselves on families and "Soaring Dreams" fired roughly 3,800 employees via a 10 min call. Alot of dream crashed and burned today. I feel for those living above their financial budget but if they did not see this coming they were blind or living with their heads in the clouds.
These are the same employees that worked between 50-65 hours in a week and continued to solicit business even though the company basiclly made it impossible to make the comission that they promised.
Upper Management continued to make their money off the Acct. Execs while working them in a boiler room atmosphere. So although there are no more local offices there is still Ameriquest...3,800 souls less.
Be glad if you were laid off today atleast you can reclaim your souls from the devil.
Elizabeth
Harrisburg, Pennsylvania
U.S.A.
73 Updates & Rebuttals
Tom
Palm Bay,Florida,
U.S.A.
im crackin up
#74Consumer Comment
Fri, June 09, 2006
My name is tom and i am a mortgage broker and avid fan of RIPOFF REPORT
I am having HYSTERICS laughing at all these ex employees who somehow kept their jobs 'doing the right thing'
employees who did the right thing were FIRED as they could never GOUGE homeowners enough to get their totals.
These guys think nobody who reads this has ever worked for a corporation besides them. Give me a break. If ANYONE worked for ameriquest longer than 4 months YOU WERE RIPPING PEOPLE OFF.
This one guy complains that he has a baby to feed, and is now unemployed.
Did he tell his baby that daddy goes around putting people in loans they cannot afford so he can get a paycheck? No.
just like every other lying p***k in here - they were the good guy -everyone else (or the vast majority or WHATEVER spin you put on it) was to blame.
All he cares about is his WHINING now . He didnt care about the people he screwed -ADMITTING IT OR NOT - and he now doesnt care about anything else but he was LAID OFF -poor baby!!! Wah Wah Wah.......
Where do these people come from? You are all just like the Nazis' war trial when they all said 'i was just following orders' -its the other guy who was to blame.
Bill & Ted
Orange,California,
U.S.A.
I found this on here and wanted to say Thank's to the Person that posted it, TY TOM :o)
#74Consumer Comment
Fri, June 09, 2006
This was pulled from here to the MSFraud forum and back.
6/06/06 at 07:18 AM
---------------
Relief - There is a way
I can say this finally and for the first time in my life. There are useful departments in the government!
Ameriquest tried a shuffle of funds on me back in September, so I went to the Department of Banking in Massachusetts with all my facts. I submitted my complaint over the Net with no hiccups. 10 business days later, apology letter from Ameriquest, survey from banking department, and two checks from Ameriquest. One check for the amount they owed us, plus another for Interest on that money.
When I spoke to the local consumer advocates group, they in no uncertain terms advised me to go to the Department of Banking. I have since discovered an acquaintance who went the same route with Ameriquest and was similarly satisfied.
Close the book on this one.......
Tom - Tewksbury, Massachusetts
U.S.A.
Stephen 6/06/06 at 10:12 AM
-------------------
Fantastic!
Dee 6/06/06 at 11:26 AM
-------------------
It seems Massachusetts and Maryland do have effective consumer protection in effect and aren't afraid to get restitution for their constituents.
Most of our state legislators are asleep at the wheel on the issue of fraud in the mortgage repayment segment of the loan.
I was wondering if the Banking agency gave you the information on what they used to get the restitution for you.
I am so sick of hearing that there will be no meaningful restitution from the scammers when they've been caught red handed.
There is no real excuse to give scammers a get out of jail free card never mind having to return the money that was fraudulently collected from the borrower.
If there is a regulation that can be cited or a statute that can be cited from these two states, I'll put my state legislators on notice to please get busy and protect their constituents.
It is so good to hear you were successfully reimbursed avoiding the kangaroo court system we face.
At least these two states will intercede on your behalf against the scammers.
The other 48 ought to be ashamed they allow scammers to operate with no fear of jail and or restitution.
Just because you have a mortgage should not mean that the servicer has a license to steal and the borrower gets fleeced.
Congratulations for winning. Congratulations for being fully reimbursed.
That's the way it should be for all borrowers.
I can't even bear to think about all the borrowers who have lost their homes, their savings, their equity and peace of mind to the scam.
Dee
Bill & Ted
Orange,California,
U.S.A.
Ameriquest Mortgage Company X-Employee gives the inside scoop, FRAUD, DESCEPTION, FORGERY Novi, Waterford Michigan/California ....
#74Consumer Comment
Sun, June 04, 2006
This was pulled from the mortgage servicing fraud forum.
Ameriquest Mortgage Company X-Employee gives the inside scoop, FRAUD, DESCEPTION, FORGERY Novi, Waterford Michigan/California ....
I have just finished reading the horrible horror stories that some of you have entered about your dealings with Ameriquest Mortgage Company and since seeing Mark's post from the Grand Rapids office I think it only fair to let the people whom have been harmed by Ameriquest the inside scoop about how the organization really works. I was an Ameriquest employee until I realized what I was doing to people since then I have left and found a line of work that allows me to help people and in some respects (I hope) undo some of the karma damage that I bestowed upon people while working for Ameriquest.
Training:
Ameriquest does not train any of their employees at all. All new employees are sat in front of a TV screen and shown video cassetts of motivational speakers saying close that loan close that loan without ever explaining how to do a purchase, fixed, ARM or what an appraisal is and God forbid Title insurance. After the five days of being brainwashed by their Corporate Sponsor they set you to the phone which is basically telemarketing AKA targeting low income, ethnic, with sporatic employment. This is what Ameriquest calls the "cream of the crop" Now remember that when you sign up with these people nine times out of ten your loan officer will have never done a loan or have done very few and does not know what is going on because 1. no training 2. Ameriquest likes to keep it's people in the dark because they do not want them to know what harm they are doing.
APPRAISALS:
I wanted to touch on how Ameriquest handles appraisals the increase their values tremendously becuase I see Mark's post about Fraud in Grand Rapids Michigan and feel that I should eleborate on this. Ameriquest works with very few appraisers whom they know they can control and offer kickbacks to them in the form of increased business or cash incentives in order to inrease the value of a house. I have seen this happen before. What this does is it increases the Loan to Value LTV they can give a customer on their house. Well the problem comes in when Ameriquest sometimes doubles the appraisals. If your house is work 100K and you have an appraisal is 200K; you get a loan for 75% LTV you borrowed 150K on a 100K house; basically that means that the person is trapped in their house forever; they can never sell it or if they do you they have to come up with an additional 50K to leave. Ameriquest does this as policy and teaches their branch managers how to do this. Upper management regularly gives pep talks and advice to Managers on how to coerce appraisers into doing this.
DESCEPTION:
Many of you have refered to the fact that all of documents and figures where different when you went to close your loans; well thats becauase employees of Ameriquest are taught to do this from day one. The trick (from my X-manager) is to trick them into getting deal, string them along for a little while until their mortgage payment comes due, then raise the rate and points, closing costs etc. It is very common for a loan with Ameriquest to be underwritten hours if not minutes before a customer (sucker) shows up to sign. This happens all the time and again nine times out of ten your loan officer was not trained properly or the underwriter was not getting paid enough (they make a percentage as well) so they decide to jack up the rates or the points. It was not uncommon for a 7.5% (Ameriquests best rate) with 3.5 pts to become a 11.66 with 6 points. Also we were taught by our X-manger about the HUD arm, this is on the form called the Housing Urban Development (HUD) form which lays out the fees on one side of the form to cover up the fees so that the customer did not know how much they paid for their loan.
FORGERY:
On our second day at Ameriquest in middle of our motivational video cassettes our manager took us aside and quitly informed us that part of our job at Ameriquest was to "fix" the mistakes made by Notary's and the processors. This was called the "ART" department. She then went into an in depth explanation on how to FORGE DOCUMENTS we were showns how to acurately copy and trace a customers siganture onto document. We were told to create letters of Estopple, to add signatures and to add initials. When an employee of Ameriquest did not want to do this he was quieltly escorted into a small room and told that "there was the door" and if he didn't like it he could leave. The frightening thing was that this X-manager of ours knew how do forge everything and very well too, down to getting the smudge marks from the copier to show up correctly so that it didnt' look like forgery. If you had a loan with Ameriquest, there is a good chance that your closing docs have incorrect or forged signatures on them.
Note to other Mortgage Professionals:
Ameriquest will not allow an employee to EVER price a loan below 105.5% and that officer makes next to nothing on it. If a loan had 14,000 in closing cost the officer may make $800 at best.
To all of you that have heard of, are working with will work with Ameriquest: RUN
To all of you that we have hurt: We are sorry, good luck
Truth
Farmington Hills, Michigan
U.S.A.
#################
If you are new here this may help you some, start learning about and look up useing Google Search, predatory lending and mortgage servicing fraud, also RESPA,TILA,HOPEA,HUD,RICO,and SOX laws,this may be helpful in your battle ahead.
Good Luck!
Hi Everyone, You are all doing a Great Job!
Thank's Ripoffreport
Kathleen
Alabaster,Alabama,
U.S.A.
Thanx Laura I also admire you and all others who have posted their comments on this site
#74Consumer Comment
Sun, May 28, 2006
I also admire you and all others who have posted their comments on this site. Your problem with Ameritheft was a new one. I had not heard that one before but it was not surprising to me. This is the most scandulous company I've ever had to deal with. Hopefully, I will never have to deal with another as I'm sure there are but I don't believe any could compete with this one.
I just received a letter stating my interest rate will go up AGAIN July 1st making my house payment $100 more a month. They think they can run me out but that just ain't gonna happen. If I have to get 2 more jobs, I will.
I just read a comment on here the other day of an 877 number Ameripiss uses to harrass their customers. It was a number that I began writing down with the time everytime they called. I didn't know, at the time, that it was shitquest. Just another item of interest to make my attorney aware of. Oh, and employees must read the comments on this site regularly since I received a letter requesting the name of my attorney. Yea right, like I'm going to let them know that right now.
Anyway, it was great to read a comment that wasn't tearing me a new one! HA! Even though I have gotten quite used to it. The crappy comments from the employees/ex-employees just validate their ignorance and display the corrupt reputation of the company they work/worked for.
Keep on writing and fighting. People are tired of being screwed and doing something about it. I look forward to reading of the many lawsuits being won by customers. Good luck to you!
Laura
Apple Valley,California,
U.S.A.
Response to Kathleen
#74Consumer Comment
Sun, May 28, 2006
I so admire you. I enjoy reading your comments on here. I am also a screwed customer of AMC. In April I received a letter stating an employee leaked my personal information included possibly my social security to third party brokers. I thank you for saying everyhting that is on my mind.
I feel NO remorse or sympathetic feelings for any AMC employee including the janitor. These employees set out to destroy the lives of honest hard working individuals. The leakage of my personal information is not the only problem I have had with AMC and reading all these comments from ex-employees and ripped off customers is making me look more closely at my loan docs. Speaking of that the loan docs I have in my possession have no signatures on them.
AMC never mailed me copies of the ones I signed. That make me even more interested in this company. I am learning a lot on this site and am in the process of trying to talk to an attorney. The interest rates and the high APR's costed me over $13000.00 in closing costs and out of my equity. AMC has destroyed my faith in mortgage company's and ruined my belief in the American dream of owning a home. So anyone who defends the devil deserves to be in the unemployment line and in jail.
I can only hope that day will come when I'm watching the news to hear AMC finally went down the hole and the employees went with it. Someday justice will be done and I will be laughing at all the employees who will be losing their homes just like they were laughing at all of us who are on the verge or in the process of losing our homes. My adjustable rate will be up next year and I am waiting and antisipating losing my house.
My anger is justified and until Sarah and all these bleeding heart employees for Ameriquest lose their homes, income or their personal information is given out illegaly then maybe they will understand the anger of all us AMC customers. For anyone reading this that is still employed with AMC my advice QUIT. All these court battles that have been won are not lies. Obvioulsy there was enough evidence to convince the judge and jury of AMC's wrongful doing. We are not LIERS the proof is in the battles customers have won. Open your eyes peopledon't blame us for a fighing to get money back that was maliciously taken from us.
Laura
Apple Valley,California,
U.S.A.
Response To Sara
#74Consumer Comment
Sat, May 27, 2006
Geez Sarah to be calling innocnet victims of scams racist brought by employees of Ameriquest is just plain stupid. I do not have doubts that there were some (like 2 people) that were good working employees. But come on the mass majority of the employees are scammers. You mention single moms and cancer patients as employees first why those types of people would work for a company that has been in the news for years and would continue to support their families with the devel's money is totally ridiculious.
I have NO sympanthy for any employee at Ameriquest. Why you are defending this company is beyond me especially since you admit there are crooked people working there. You would think these single moms and cancer patients knowing their situation would try their best not to work for a company that has a reputation of ripping off innocent people. If you claim that these people worked at Ameriquest to help people seems false because of the closed lips and sealed eyes not telling police or the FBI regarding the illegal practices being done. For that reason my opinion every single employee that works for Ameriquest through out the U.S are just as malicious and evil as the owner Roland and is new found protige CEO.
These employees deserve to be standing in the unemployment lines even the cancer patients and single moms and maybe they will lose their homes like so many other Ameriquest customers.
David
Alden,Michigan,
U.S.A.
Nate,
#74Consumer Comment
Thu, May 18, 2006
My refi originated in Grand Rapids in January 2003. That office definitely did not have the same trainer that you say you had.
It seems that you are relaying two different stories. You started out describing a good clean healthy office that you worked for, then you started mentioning the pressure to perform that started causing problems. You said your office had cleaned up it's act just before you started there. Then it sounds like this incredible boiler room pressure started bad things all over again - eventually resulting in your being let go. Am I reading this right?
Also, it's my experience that almost any human - put in this type of an extreme pressure situation - will most definitely be forced to go over their "moral compass" line, out of desperation. They like to eat and live indoors, like the rest of us...
I believe some of the higher ups in Ameriquest knew full well this type of work environment would definitely lead to corruption. I strongly believe that somewhere in the line of command in Ameriquest, there resides someone who should most assuredly should be standing shackled waiting for the Judge to finish with Kenneth Lay and Jeffrey Skilling.
Nate
Phoenix,Arizona,
U.S.A.
what I remember
#74UPDATE EX-employee responds
Wed, May 17, 2006
I'm not one to usually rant and rave online, nor will I do it now, but I did want to offer my experience working for AMC. I was an Account Exec/Mortgage Specialist in the Phoenix Branch from 11/04 to 10/05.
Our up front formal training was very professional. We were constantly hounded about "doing the right thing". We were told that if we wouldn't do a particular loan for our grandma, then we shouldn't do it for any customer. As far as industry training it was extremely basic. We were taught about the software systems Ameriquest uses, and basic mortgage concepts like LTV and Debt ratios, as well as credit risk. Needless to say, we knew very little when compared with a traditional mortgage vbroker.
We could do a loan at aywhere from 75-80% LTV for 500 FICO or 90% for 700+ and everywhere in between. The majority of our loans were closed based on an AVM (automated valuation model) which is an automated appraisal. This was totally out of the AE's control and it seemed to be fairly accurate. We did of course use actual appraisers also, and we had our go-to guys. Some AE's would definitely apply pressure to get the value they needed, though it was pretty hard to be downright fraudulent because underwriting wouldn't allow it. They reviewed most appraisals and comps they were compared with. The main integrity issue was how AE's would harass appraisers to get their reports back within a day, and even offer anywhere from 750-1K to do it, which got rolled into the loan.
I never saw any forged documents or anything like that. Never any bait and switch, though fees were sometimes just never disclosed. Never ever any switched documents. All singings were done through two notary companies we used, and they got paid by the signing, so they applied pressure to get the loan signed, but the TIL was always looked over by the customer, and the terms were large, on the top of the page, and in bold print. The infamous stated loans were pretty much negated shortly after I arrived. The worst loans were 6 month I/O LIBOR ARMS. These were rarely done. In fact, I know of only one that was ever signed. A close second was the 2/28 LIBOR ARM with a 3 Year Prepay. The others loans were all 10,15,20,30, year fixed or 3/27 ARMS.
There was tremendous pressure to perform. I was in the office most days from 8-8, and on the last day of the moth from 7-11 or midnight. There were times my customers signed at midnight or 1 in the morning to get it in before the end of the month.
It was not uncommon to have your job threatened. Sexual harassment in the workplace was rampant. It was a boiler room type environment.
I was fired for not producing, which basically meant there were loans I wouldn't do and so my numbers were low compared with everyone else.
Anything anyone wants to know, just ask... I can't think of everything offhand..
Nate
Phoenix,Arizona,
U.S.A.
what I remember
#74UPDATE EX-employee responds
Wed, May 17, 2006
I'm not one to usually rant and rave online, nor will I do it now, but I did want to offer my experience working for AMC. I was an Account Exec/Mortgage Specialist in the Phoenix Branch from 11/04 to 10/05.
Our up front formal training was very professional. We were constantly hounded about "doing the right thing". We were told that if we wouldn't do a particular loan for our grandma, then we shouldn't do it for any customer. As far as industry training it was extremely basic. We were taught about the software systems Ameriquest uses, and basic mortgage concepts like LTV and Debt ratios, as well as credit risk. Needless to say, we knew very little when compared with a traditional mortgage vbroker.
We could do a loan at aywhere from 75-80% LTV for 500 FICO or 90% for 700+ and everywhere in between. The majority of our loans were closed based on an AVM (automated valuation model) which is an automated appraisal. This was totally out of the AE's control and it seemed to be fairly accurate. We did of course use actual appraisers also, and we had our go-to guys. Some AE's would definitely apply pressure to get the value they needed, though it was pretty hard to be downright fraudulent because underwriting wouldn't allow it. They reviewed most appraisals and comps they were compared with. The main integrity issue was how AE's would harass appraisers to get their reports back within a day, and even offer anywhere from 750-1K to do it, which got rolled into the loan.
I never saw any forged documents or anything like that. Never any bait and switch, though fees were sometimes just never disclosed. Never ever any switched documents. All singings were done through two notary companies we used, and they got paid by the signing, so they applied pressure to get the loan signed, but the TIL was always looked over by the customer, and the terms were large, on the top of the page, and in bold print. The infamous stated loans were pretty much negated shortly after I arrived. The worst loans were 6 month I/O LIBOR ARMS. These were rarely done. In fact, I know of only one that was ever signed. A close second was the 2/28 LIBOR ARM with a 3 Year Prepay. The others loans were all 10,15,20,30, year fixed or 3/27 ARMS.
There was tremendous pressure to perform. I was in the office most days from 8-8, and on the last day of the moth from 7-11 or midnight. There were times my customers signed at midnight or 1 in the morning to get it in before the end of the month.
It was not uncommon to have your job threatened. Sexual harassment in the workplace was rampant. It was a boiler room type environment.
I was fired for not producing, which basically meant there were loans I wouldn't do and so my numbers were low compared with everyone else.
Anything anyone wants to know, just ask... I can't think of everything offhand..
Nate
Phoenix,Arizona,
U.S.A.
what I remember
#74UPDATE EX-employee responds
Wed, May 17, 2006
I'm not one to usually rant and rave online, nor will I do it now, but I did want to offer my experience working for AMC. I was an Account Exec/Mortgage Specialist in the Phoenix Branch from 11/04 to 10/05.
Our up front formal training was very professional. We were constantly hounded about "doing the right thing". We were told that if we wouldn't do a particular loan for our grandma, then we shouldn't do it for any customer. As far as industry training it was extremely basic. We were taught about the software systems Ameriquest uses, and basic mortgage concepts like LTV and Debt ratios, as well as credit risk. Needless to say, we knew very little when compared with a traditional mortgage vbroker.
We could do a loan at aywhere from 75-80% LTV for 500 FICO or 90% for 700+ and everywhere in between. The majority of our loans were closed based on an AVM (automated valuation model) which is an automated appraisal. This was totally out of the AE's control and it seemed to be fairly accurate. We did of course use actual appraisers also, and we had our go-to guys. Some AE's would definitely apply pressure to get the value they needed, though it was pretty hard to be downright fraudulent because underwriting wouldn't allow it. They reviewed most appraisals and comps they were compared with. The main integrity issue was how AE's would harass appraisers to get their reports back within a day, and even offer anywhere from 750-1K to do it, which got rolled into the loan.
I never saw any forged documents or anything like that. Never any bait and switch, though fees were sometimes just never disclosed. Never ever any switched documents. All singings were done through two notary companies we used, and they got paid by the signing, so they applied pressure to get the loan signed, but the TIL was always looked over by the customer, and the terms were large, on the top of the page, and in bold print. The infamous stated loans were pretty much negated shortly after I arrived. The worst loans were 6 month I/O LIBOR ARMS. These were rarely done. In fact, I know of only one that was ever signed. A close second was the 2/28 LIBOR ARM with a 3 Year Prepay. The others loans were all 10,15,20,30, year fixed or 3/27 ARMS.
There was tremendous pressure to perform. I was in the office most days from 8-8, and on the last day of the moth from 7-11 or midnight. There were times my customers signed at midnight or 1 in the morning to get it in before the end of the month.
It was not uncommon to have your job threatened. Sexual harassment in the workplace was rampant. It was a boiler room type environment.
I was fired for not producing, which basically meant there were loans I wouldn't do and so my numbers were low compared with everyone else.
Anything anyone wants to know, just ask... I can't think of everything offhand..
Nate
Phoenix,Arizona,
U.S.A.
what I remember
#74UPDATE EX-employee responds
Wed, May 17, 2006
I'm not one to usually rant and rave online, nor will I do it now, but I did want to offer my experience working for AMC. I was an Account Exec/Mortgage Specialist in the Phoenix Branch from 11/04 to 10/05.
Our up front formal training was very professional. We were constantly hounded about "doing the right thing". We were told that if we wouldn't do a particular loan for our grandma, then we shouldn't do it for any customer. As far as industry training it was extremely basic. We were taught about the software systems Ameriquest uses, and basic mortgage concepts like LTV and Debt ratios, as well as credit risk. Needless to say, we knew very little when compared with a traditional mortgage vbroker.
We could do a loan at aywhere from 75-80% LTV for 500 FICO or 90% for 700+ and everywhere in between. The majority of our loans were closed based on an AVM (automated valuation model) which is an automated appraisal. This was totally out of the AE's control and it seemed to be fairly accurate. We did of course use actual appraisers also, and we had our go-to guys. Some AE's would definitely apply pressure to get the value they needed, though it was pretty hard to be downright fraudulent because underwriting wouldn't allow it. They reviewed most appraisals and comps they were compared with. The main integrity issue was how AE's would harass appraisers to get their reports back within a day, and even offer anywhere from 750-1K to do it, which got rolled into the loan.
I never saw any forged documents or anything like that. Never any bait and switch, though fees were sometimes just never disclosed. Never ever any switched documents. All singings were done through two notary companies we used, and they got paid by the signing, so they applied pressure to get the loan signed, but the TIL was always looked over by the customer, and the terms were large, on the top of the page, and in bold print. The infamous stated loans were pretty much negated shortly after I arrived. The worst loans were 6 month I/O LIBOR ARMS. These were rarely done. In fact, I know of only one that was ever signed. A close second was the 2/28 LIBOR ARM with a 3 Year Prepay. The others loans were all 10,15,20,30, year fixed or 3/27 ARMS.
There was tremendous pressure to perform. I was in the office most days from 8-8, and on the last day of the moth from 7-11 or midnight. There were times my customers signed at midnight or 1 in the morning to get it in before the end of the month.
It was not uncommon to have your job threatened. Sexual harassment in the workplace was rampant. It was a boiler room type environment.
I was fired for not producing, which basically meant there were loans I wouldn't do and so my numbers were low compared with everyone else.
Anything anyone wants to know, just ask... I can't think of everything offhand..
Bill & Ted
Orange,California,
U.S.A.
Hi David and Everyone
#74Consumer Comment
Sun, May 14, 2006
You are right they pull that kind of thing a lot.
The lady that's in that case you are talking about is in Florida,TV the news just did a story on her called, ''Mortgage Mess'',I think you can find it on the ''Mortgage servicing fraud forum'', I'm sure her documents hit the shredder as soon as her new attorney filed.
That lady never signed a loan document and didn't even know she had a loan till they tried to foreclose on her. They scammed her big time just like Miss Melba who just got over 6,000000 MILLION DOLLARS in a jury verdict from ameriquest.
The Judges are getting wise to them.
I'm glad you found the other forum it has a lot of good and usefull information and some of the Horror storys from here.
Keep Fighting Hard!
Thank's Rip-off Report!
David
Alden,Michigan,
U.S.A.
Oops... clarification...
#74Consumer Comment
Sun, May 14, 2006
Damon, that link in my last post is an EXCERPT from the actual court docket. There is a link on that page that will take you to the full suit/countersuit proceedings, that is the actual court proceeding.
In a nutshell: Ameriquest filed on a customer regarding a foreclosure. This made Ameriquest the Plaintiff (PLT) and the customer the Defendant (DFT). The Judge stopped the forclosure proceedings and the customer COUNTER SUED making them the Defendant/Counter Plaintiff (DFT/CTRPLT), and Ameriquest the Plaintiff/Counter Defendant (PLT/CTRDFT). The Judge then ordered Ameriquest to produce the original mortgage docs, and they couldn't do it.
The above explanation is to hopefully eliminate confusion when trying to understand the "legaleze" involved if you try to read this proceeding.
David
Alden,Michigan,
U.S.A.
Damon, you are incorrect in your assumption...
#74Consumer Comment
Sun, May 14, 2006
that Ameriquest will supply the copies of the original loan docs if propery asked. I did this by certified letter. They sent me most of my docs, but not all. No appraisal, which I SPECIFICALLY mentioned when requesting copies ALL of my mortgage papers in their file. Some of the docs were also slightly different wording than what my Title company sent to me a week earlier. One doc had almost the same title with one word different - really curious - they were supposed to be the same doc. My signature showed up on BOTH sets of these docs. REALLY curious.
They apparently even have a problem producing these loan docs, even when a JUDGE orders it. Read this following link of an official Court Docket.
http://www.websitetoolbox.com/tool/post/ssgoldstar/vpost?id=1043935
Ameriquest's attorneys had to submit a "Lost Note Affidavit" - a sorry excuse indeed, when they couldn't find this plaintiff's mortgage docs. What a cop-out.
David
Alden,Michigan,
U.S.A.
Damon, you are incorrect in your assumption...
#74Consumer Comment
Sun, May 14, 2006
that Ameriquest will supply the copies of the original loan docs if propery asked. I did this by certified letter. They sent me most of my docs, but not all. No appraisal, which I SPECIFICALLY mentioned when requesting copies ALL of my mortgage papers in their file. Some of the docs were also slightly different wording than what my Title company sent to me a week earlier. One doc had almost the same title with one word different - really curious - they were supposed to be the same doc. My signature showed up on BOTH sets of these docs. REALLY curious.
They apparently even have a problem producing these loan docs, even when a JUDGE orders it. Read this following link of an official Court Docket.
http://www.websitetoolbox.com/tool/post/ssgoldstar/vpost?id=1043935
Ameriquest's attorneys had to submit a "Lost Note Affidavit" - a sorry excuse indeed, when they couldn't find this plaintiff's mortgage docs. What a cop-out.
David
Alden,Michigan,
U.S.A.
Damon, you are incorrect in your assumption...
#74Consumer Comment
Sun, May 14, 2006
that Ameriquest will supply the copies of the original loan docs if propery asked. I did this by certified letter. They sent me most of my docs, but not all. No appraisal, which I SPECIFICALLY mentioned when requesting copies ALL of my mortgage papers in their file. Some of the docs were also slightly different wording than what my Title company sent to me a week earlier. One doc had almost the same title with one word different - really curious - they were supposed to be the same doc. My signature showed up on BOTH sets of these docs. REALLY curious.
They apparently even have a problem producing these loan docs, even when a JUDGE orders it. Read this following link of an official Court Docket.
http://www.websitetoolbox.com/tool/post/ssgoldstar/vpost?id=1043935
Ameriquest's attorneys had to submit a "Lost Note Affidavit" - a sorry excuse indeed, when they couldn't find this plaintiff's mortgage docs. What a cop-out.
Kathleen
Alabaster,Alabama,
U.S.A.
Damon, I'm a SCREWED CUSTOMER. You need to back up and read the comments on this site before you criticize anyone.
#74Consumer Comment
Sat, May 13, 2006
I have never, ever been mistaken for an employee of this horrible company. I'm a SCREWED CUSTOMER. You need to back up and read the comments on this site before you criticize anyone. I know that AMC FORGES DOCUMENTS. I have been there and still am. I am in the process of suing the bastards now.
So, before you comment on something I have said, READ it before you do.
And as for AMC keeping everything copied on their computer system? I seriously doubt that. Or maybe they do but they sure don't share what they have. The response a customer gets is, they have either lost it or they will send it (which they never do). Oh yes, they sometimes will supply a copy of whatever bullshit they have but, hmmmm, somehow it is totally different than what the customer has.
Customers can request all they want but Ameriquest will stall and give excuses to try to make the customer give up. Well, now the customers are tired of getting screwed day by day. This may have worked in the past but people are tired of getting screwed by the almighty Ameriquest. I'm really sick and tired of it and that is why I'm fighting them now.
So, Damon, I am actually a SCREWED customer, not a low-down lying employee. I have lived a nightmare since becoming a customer in 2004. Since you are a former employee, I'm not surprised you didn't actually read and respond as you should have. You left in 2004? Maybe you were involved in the bogus, fraudulent loan I unfortunately signed.
From now on, please read and respond to the ignorant employees/ex-employees before commenting. I would never have lowered myself to work for such a disgusting company.
Damon
Boca Raton,Florida,
U.S.A.
ANOTHER THOUGHT
#74UPDATE EX-employee responds
Sat, May 13, 2006
To the people that wrote in saying that AMC refused to supply you with a copy of your loan package beacuse they lost it.
That is BS they keep everything copied on their computer system
2nd of ALL it is against state and federal law for a lender to not supply you with a copy of your loan package however you must do the following.
Request for a complete copy in writing and send it certified, you can also send it by fax or email but if you send it certified with a signature you can be d**n sure the right people received the request and that they cannot deny beacuse you will have the post office signature card for proof.
In the letter tell them that you want a copy within 30 days or provide you with a reason why they cannot honor your request.
If they fail to supply you with a copy of your loan package within 30 days they are in violation of the law and then you can go to your state banking department and file a formal complaint.
Good luck.
Damon
Egg Harbor TWP NJ Branch AE- 2003-2005
AMC Branch EHT- CLOSED DOWN
Damon
Boca Raton,Florida,
U.S.A.
ANOTHER THOUGHT
#74UPDATE EX-employee responds
Sat, May 13, 2006
To the people that wrote in saying that AMC refused to supply you with a copy of your loan package beacuse they lost it.
That is BS they keep everything copied on their computer system
2nd of ALL it is against state and federal law for a lender to not supply you with a copy of your loan package however you must do the following.
Request for a complete copy in writing and send it certified, you can also send it by fax or email but if you send it certified with a signature you can be d**n sure the right people received the request and that they cannot deny beacuse you will have the post office signature card for proof.
In the letter tell them that you want a copy within 30 days or provide you with a reason why they cannot honor your request.
If they fail to supply you with a copy of your loan package within 30 days they are in violation of the law and then you can go to your state banking department and file a formal complaint.
Good luck.
Damon
Egg Harbor TWP NJ Branch AE- 2003-2005
AMC Branch EHT- CLOSED DOWN
Damon
Boca Raton,Florida,
U.S.A.
ANOTHER THOUGHT
#74UPDATE EX-employee responds
Sat, May 13, 2006
To the people that wrote in saying that AMC refused to supply you with a copy of your loan package beacuse they lost it.
That is BS they keep everything copied on their computer system
2nd of ALL it is against state and federal law for a lender to not supply you with a copy of your loan package however you must do the following.
Request for a complete copy in writing and send it certified, you can also send it by fax or email but if you send it certified with a signature you can be d**n sure the right people received the request and that they cannot deny beacuse you will have the post office signature card for proof.
In the letter tell them that you want a copy within 30 days or provide you with a reason why they cannot honor your request.
If they fail to supply you with a copy of your loan package within 30 days they are in violation of the law and then you can go to your state banking department and file a formal complaint.
Good luck.
Damon
Egg Harbor TWP NJ Branch AE- 2003-2005
AMC Branch EHT- CLOSED DOWN
Damon
Boca Raton,Florida,
U.S.A.
ANOTHER THOUGHT
#74UPDATE EX-employee responds
Sat, May 13, 2006
To the people that wrote in saying that AMC refused to supply you with a copy of your loan package beacuse they lost it.
That is BS they keep everything copied on their computer system
2nd of ALL it is against state and federal law for a lender to not supply you with a copy of your loan package however you must do the following.
Request for a complete copy in writing and send it certified, you can also send it by fax or email but if you send it certified with a signature you can be d**n sure the right people received the request and that they cannot deny beacuse you will have the post office signature card for proof.
In the letter tell them that you want a copy within 30 days or provide you with a reason why they cannot honor your request.
If they fail to supply you with a copy of your loan package within 30 days they are in violation of the law and then you can go to your state banking department and file a formal complaint.
Good luck.
Damon
Egg Harbor TWP NJ Branch AE- 2003-2005
AMC Branch EHT- CLOSED DOWN
Damon
Boca Raton,Florida,
U.S.A.
KATHLEEN you do not realize that documents people sign at the table do not end up being the documents the investor gets
#74UPDATE Employee
Sat, May 13, 2006
Kathleen, I am a former employee of your beloved company. I left in 2004 for you FYI. You are like many other employees of AMC who read the ads off the internet
6 figure income in mortgages no experience we will train you.
So since you are most likley off the street with no knowledge of the REAL mortgage industry don't you dare call anyone stupid or put them down because they stuck in a loan they can't get out of.
To all who are about to sign a loan with anyone I truly truly recommend that if you do not understand what you are signing. DO NOT SIGN until you speak to an attorney or financial advisor or anyone else that you can trust to help you make a big decision. I will agree with Kathleen on one thing, the things you sign are what counts not what your loan rep says.
But Kathleen you do not realize that documents people sign at the table do not end up being the documents the investor gets. AMC FORGES DOCUMENTS and that's what people are pissed off about. I have seen in for myself and left after reporting it.
I will also agree with you that AMC does not teach their AE's on how to lie or cheat, but it's the managers that demand it once you have loan in process OR the documents get changed after you made your big sale and collected your fat commission check. BUT AMC does teach their AE's how to brow beat a customer into signing a loan which is a sales tactic that works but is so pathetic.
SO you 2 month AMC employee you are right YOU HAVE NO RIGHT TO SAY ANYTHING because you are just an inexpereinced pup. GROW SOME BALLS AND SOME KNOWLEDGE then you will see the truth for yourself, unless you are more about money then morality.
Damon FORMER AMC EMPLOYEE 2003-2004
Egg Harbor Twp Branch - CLOSED DOWN
David
Alden,Michigan,
U.S.A.
Craig,
#74Consumer Comment
Fri, May 12, 2006
I believe that you may not quite be on top of the situation. That's as respectfully as I can put it.
There are three different categories, or "Groups" of ex-Ameriquest employees, and I believe that 95%, or so, of the posters here will agree with me on this.
Group 1: Employees that engaged in illegal, fraudulent lending activities (Predatory Lending Practices), and knew it when they were doing it.
Group 2: Employees that engaged in illegal, fraudulent lending activities (Predatory Lending Practices), and DIDN'T know it (or didn't realize it was as bad as they found out later). Young, no previous experience, trained in illegal tactics with just a smattering of very basic lending theory/practices, thinking this was "just the way it works". This group is just now realizing they were involved in something much worse than "just doing what everyone else did". (This group, BTW is the one that got the 229 Ameriquest branches shut down and 3,800 employees fired/laid off. I won't go into the details here, though. Some of you may be able to figure this out.)
Group 3: Employees who were forthright, legal, avoided illegal lending practices when confronted with the opportunity to "fall off the wagon". This group, however, is split into two sub groups:
Subgroup A: While THEY constantly strived to "do the right thing", they did, however, witness widespread fraud in other Ameriquest employees and their pracitices, and saw consumers lives shattered as a direct result.
Subgroup B: Never saw, heard, or read about anything that Ameriquest or it's employees did that were illegal.
Now, I can tell you for certainty, Craig, that Group 3, Subgroup B, will be a extremely small "drop in the bucket", relative to all the employees that Ameriquest has had working for them in the past seven years. Other than that, the other category percentages would be up for a raging debate, no doubt about it.
I know that there are ex-Ameriquest employees that have been successfully prosecuted. However, that leaves hundreds, if not thousnands of ex-employees that know, at this point in time, that they engaged in activities that were very much in violation of State and Frederal Laws.
Many of these ex-employees, while they may be very angry, and love a chance for revenge against their former employer, OR they are remorseful and now eagerly would like a chance to right a huge wrong in their lives (I have read several of each of these examples on here, and other websites - this is not the only website reporting massive fraud by Ameriquest against the American consumer), they are rightfully hesitant to publicly step into the limelight as State and Federal prosecutors are waiting for them. I don't blame them for this hesitation.
Therefore, Craig, I will bring this back to my original statement and request: Our attorneys are prepared to offer "IMMUNITY" from prosecution to anyone would could make a discrete contact with any of us.
Please, consider helping any of the injured parties that you know of.
Oh, yeah... You'll sleep better, too. Craig, sounds like you're already getting a good night's sleep - unlike the thousands of consumers who lives have been torn apart by Ameriquest's illegal predatory lending practices.
I think you are anyway...
Dave
Rex
Campbell,California,
U.S.A.
Ex-Employee With Training Info
#74UPDATE EX-employee responds
Fri, May 12, 2006
Former Ameriquest Employee from 2003.
_____________________________________
The American Dream is to work for an ethical company.
I cringed every time I saw the Ameripest commercials on TV. That's what TiVo is for, right? To escape the bul**hit. I believe I learned more about life in general than I did about mortgages at AMC.
Upon hire at AMC (Ameriquest Mortgage Co.) new employees receive a box of training materials. There is a spiral bound workbook which outlines a great amount of truly useful mortgage industry information.
In addition, trainees watch a set of video tapes which cover a training session (at some hotel conference room) led by Dale Vermilion. Vermilion is apparently a third party trainer specific to the mortgage industry - and not an AMC employee.
All of the video and document training is legitimate. The illegitimate training happens casually, from senior Acct Execs and Branch Mgrs. (Think Code Red in the film "A Few Good Men"). There is no official methodology of screwing over the customers. People joked that the training tapes should include the films titled "Glengarry Glen Ross" and "Boiler Room".
AMC liked to hire people with zero mortgage experience. Often, fresh out of college. A small salary of 28,000 and medical benefits after 90 days.
While employed there, I did hear of stories of gross overpricing, using an older piece of software (two syllables) with a grey-colored user interface and was very DOS. They used to be able to enter any combination of points and interest rate.
This was before the Section 32 reforms and before a piece of s/w called SNAP was rolled out for use by each Acct Exec. SNAP allows an AE to complete the Uniform Residential Loan Application and merge this with an instant credit report, while on the phone with a potential customer. Powerful tool. Instantly, a quote can be given to the borrower, and the equation is solved for "rate" or solved for "points", etc. It automatically maxed out the legal limit according to Section 32.
Loans with a 3year Prepayment Penalty clause earned the highest commissions. W/O the 3yr, the commissions were often one fourth to one third the other dollar amount.
With quarterly and volume bonuses --- as well as trips to Vegas, SuperBowl, Hawaii --- guess what the AE's strategy of choice became? Right. Max out the revenue / profit sharing and win a trip.
We were asked not to "stack loans" under one AE's name (to increase our commissions) but were able to cheat the company's system and earn a little more, anyway.
For example: If your monthly loan total earned 45,000 in "revenue" (think Monopoly money here - it wasn't real revenue) then the percentage you were paid was ohhhhhhh I can't remember precisely but let's go with 8%.
If you and another AE combined your 45,000 each of revenue for a month, then the percentage on 90,000 for one month of revenue would jump to 16%. SO, 16% of 45,000 for each of you was a far better paycheck than 8% of 45,000. The goal was not to blank each month (because you won't last long there) but to hit your minimum and then stack your extra loans onto a senior AE's loans to increase your payout. Senior AE, by the way, sometimes meant somebody who had been there for 2 months longer than you. The rate of turnover was incredible!
Many offices used third party Appraisers who, in a real estate market that is increasing in value, would provide a safely exaggerated value for the borrower's home --- assuming that the R/E market would continue to increase in value.
Later, Appraisers were hired directly so that the company could have more control. Appraisers were run into the ground with so much volume workload.
Acct Execs often were promoted to become Branch Mgrs. Sometimes, it looked as if they would be promoted to failure so that they could be fired. As an AE, I outlasted 3 Branch Mgrs and 4 Area Mgrs. Area Mgrs cover say, 5 branches. For us, it was a matter of being "the last man standing" within the branch.
I left after the company endured the class-action lawsuit brought by employees who were not being paid for overtime. I earned a free trip to Hawaii with my spouse, but was screwed on my commission.
The best thing that ever happened was for me to obtain my R/E license after leaving AMC. That is also my professional recommendation for ex-employees. There is a very large world outside the offices of Ameriquest. There are a great number of respectful, legitimate loan officers and brokers who have left the dark side and are employed in the light.
Be well.
Kay
St. Louis,Missouri,
U.S.A.
Craig
#74Consumer Comment
Thu, May 11, 2006
Craig go to dictionary.com and read all the types of fraud please. I can see thru reading so many stories on this site. If it didn't happen to you, you can't possibly know how it feels. theres no way all 180.000 complaints against Ameriquest are just mis-understandings. This is my opioion, But I think the reason people aren't coming forward, is because they are afraid they will be introuble.Here is one definition of fraud
A deception deliberately practiced in order to secure unfair or unlawful gain.
A Co. as big as Ameriquest doesn't tumble down, and close 229 branches for bein nice to people.
No one can tell me that the loan officer that stuck a knife in my back while he was getting a big commission off my life, because he chose to lie and not tell the truth. To me that's FRAUD.
Were all entitled to our own opinions. I agree with what David stated. IMMUNITY.
Tracy
Anoka,Minnesota,
U.S.A.
My comments were to all Ameriquest employees
#74Consumer Suggestion
Thu, May 11, 2006
J -
My post wasn't directed at you , it was directed at anyone who worked/works for Ameriquest and didn't have enough common sense to figure my "tips" on their own.
While you may have been "one of the good ones" you were the minority. And that is why when a customer complains about ALL Ameriquest employees and calls them deragatory names it is because the majority of them deserve it. In my experience with Ameriquest, I had never dealt with one competent or even friendly person. While it may not be fair that's just the way it is. Life isn't fair.
If you have done nothing wrong, don't be offended - we are angry and for a good reason. Our anger is directed at a company you worked for and the majority of its employees. If you were honest and had integrity then who cares what we think?
My #1 is the most important and anyone who doesn't agree with it should not be dealing with customers. In my experience I have dealt with some pretty harsh customers, but I have never turned it around on them. That's integrity.
Craig
Quincy,Massachusetts,
U.S.A.
Immunity?
#74Consumer Suggestion
Thu, May 11, 2006
an FYI, you can only get immunity if you are guilty of a crime. Why would somone who is either not guilty of committing fraud themselves, OR people who have committed and didn't get caught, turn themselves in to help you? You should check the county records to see if someone was arrested in your area for committing fraud, as well as going on this site...come on...
David
Alden,Michigan,
U.S.A.
J,
#74Consumer Comment
Thu, May 11, 2006
Your not the one that request was directed to, so you can ignore it. As I mentioned, those Ameriquest ex-employees know who they are. THEY are the ones we are looking for, not you.
J, I will take you at your word regarding your espousing of innocence in this incredibly widespread fraud. I would offer some advice to you as a sincere effort to put you at ease.
Get off this forum. Don't ever read any of these posts again. That is not being sarcastic... I really mean it. If you had the morals that you say you had during your tenure at Ameriquest, then you do NOT have to justify it here (it will not be well received, anyway).
If you did the "right thing", you should already have that inner peace that accompanies your self assurance on this issue. These postings will only aggrevate you, and they may even begin to shake your confidence that maybe you really may have been at fault, or complicit, somehow.
If it were me in your shoes, I would hope I would feel no need WHATSOEVER to come on here and "defend my own integrety". I wouldn't even read these posts.
J, these people on here are not complainers. They are very, very angry consumers, who, for the most part literally had their lives ripped apart and turned upside down. They have every right to unload on this forum after what Ameriquest's fraudulent illegal activities did to them. It's probably theraputic, in a way. Don't deny them that. They were hurt very badly by Ameriquest.
If you get shot and wounded by someone, and you have an M-16 at your immediate disposal, you are not going to say, "Let's see here... maybe if I just aim for his right leg..." NO. You will put it on "full auto", and hold that trigger, taking out bad Ameriquest employees, good Ameriquest employees, cats, dogs, trees, insects, etc until your magazine is empty.
It should not be a spectacular surprise to Ameriquest ex-employees, when they post on here, trying to justify their actions, that they receive an extremely negative reaction (full auto). It is human nature. If you were in a consumer oriented, service industry for very long, you be able to predict this sort of reaction in people.
Seriously, J, you are going to create more stress in your life than is necessary by trying to defend your actions, here. I hope I explained this well enough.
Also, to everyone else here, on a different subject...
I was listening to a recorded talk show out of Chicago last night. The guest speakers were Katherine Hitt, Assistant HUD Secretary for several year in the Clinton Administration, and a high powered attorney out of Washington DC who has handled predatory lending cases for consumers for years.
When the Asst HUD Sec was asked if consumers should go to their respective Attoney Generals for help in their cases, she made the surprising statement that expecting the A/G in your state to give specific help against predatory lenders was "like the peasants of Sherwood Forest going to the Sheriff of Nottingham and expecting him to be concerned about their cause". Take that comment for what it's worth.
This comment reinforced an earlier convesation I had with a lady from my states "banking regulatory agency". When I asked her if I should send in a complaint to the A/G's office, she made the disgusted comment, "Oh, those guys won't do anything. Send in your complaint to US." The tone of her voice was distinctly negative. This really raised my eyebrows.
When 49 states pursue charges against a company for massive wrongdoing, then they go and allow one of the settlement items to be that that company can state unequivocally that they did "No wrongdoing", AND then ALL A/Gs were required to post the EXACT same statement in their announcements of this settlement: "WE COMMEND AMERIQUEST FOR THIS SETTLEMENT" (do a Google on this - you will be stunned what you see), I have severe concerns here. Who the heck was holding the gavel at these settlement talks???
Then, of course, you throw in Arnall's free box seat Super Bowl tickets to Utah's A/G DURING SETTLEMENT TALKS, and Arnall's massive campign of financing both Parties heavily, at both the federal and state levels, and you have one of the most incredible movie plots that any Hollywood producer could have EVER thought up.
Maybe they could Michael Douglas to play Roland Arnall...
J
Mandeville,Louisiana,
U.S.A.
Tracy - I agree... and I am sorry for whatever happened to you. Kathleen- you could already be a winner!
#74UPDATE EX-employee responds
Wed, May 10, 2006
Tracy,
I agree with your last post. I would have been proud to have had you working in the office with us. I went into the company feeling good about taking a job where I would be helping people, and I left knowing that I had done just that. I was never trained to screw anyone over, nor was I pressured to do bad loans. If others were, they should have run if they had any integrity.
My comment about ignorant customers.... well, to make a broad statement that we ALL were intentionally putting our customers in damaging loans IS an ignorant statement. I certainl hope your comment on bashing customers was not directed at me. Regardless of the pay, I would not have done a loan for a customer I did not get to know and like. And again, I would not have given them a loan I myself would not have taken were I in their shoes. I believe in doing what is right, and my family believes in me to act on it. You may keep your beliefs to yourself
if you doubt my sincerity.
Your #2, 3, and 4 I completely agree with.
About the rescission period... every loan I did had a 7 day rescission period, even though the state only mandated 3 days. Your state may differ.
Thank you for your understanding. I do not want anyone's pity, nor would I dare ask for it in this forum. This forum was created by people to vent their anger and frustration, not to discuss how good a company treated them. So I do not expect sympathizers. All I do expect is for someone to realize that not everyone in a company is bad just because some are. I am very proud of the kind of person I am, and of the way I treat people (aside from those with obvious ill will towards me). I do plan to remain in the industry, and will continue to do loans that I feel benefit my customers. I chose to follow the golden rule and feel no bad karma for any time spent with Ameriquest.
Tracy, to you, and all others hurt by bad loans, I apologize. Good luck to you. I wish I had any information I could share that would help, but all three offices I worked in were clean.
Kathleen, my posts are not a personal assault on you or any other customer. I am here only to defend my own integrity and those I worked with first hand. Your claims may be legitimate, but don't blame everyone for what took place between you and probably only a half dozen workers who may have touched your file.
I am sorry for you as well. You seem very angry. I suggest you keep track of all your dealings in writing. Go buy a phone recorder and contact the Office of the President for your complaints. Present those to an attorney.
Your adjustable rate that only went up once in 10 years... how fortunate for you. If your rate with AMC went up over the contract rate that you signed, you need to present that to an attorney as well. Everything you are claiming makes it sound like you have a very strong case. If AMC is breaking the contract that you chose to sign and keep past the rescision period, I hope you sue for millions and come back here to share with all the other people that AMC is wronging. I expect with all this energy your next post will be with results of your case. Good luck to you.
David, I sleep well at night. I have nothing to offer against AMC. I already mentioned in my last post the only thing that happened in any of the branches I was at. Good luck though. You should report anything to the Attorneys General if you would like real help.
David
Alden,Michigan,
U.S.A.
AND...
#74Consumer Comment
Wed, May 10, 2006
we want your testimony in return for immunity. Some of you - and you know who you are - could really be a incredible help now to the many consumers who suffered very badly, and unjustly, at the hands of some unscrupulus Ameriquest employees. Some of these consumers are now bringing litigation against these unlawful practices. This is a great opportunity to right some wrongs.
Don't you want to sleep better at night???
David
Alden,Michigan,
U.S.A.
AND...
#74Consumer Comment
Wed, May 10, 2006
we want your testimony in return for immunity. Some of you - and you know who you are - could really be a incredible help now to the many consumers who suffered very badly, and unjustly, at the hands of some unscrupulus Ameriquest employees. Some of these consumers are now bringing litigation against these unlawful practices. This is a great opportunity to right some wrongs.
Don't you want to sleep better at night???
David
Alden,Michigan,
U.S.A.
AND...
#74Consumer Comment
Wed, May 10, 2006
we want your testimony in return for immunity. Some of you - and you know who you are - could really be a incredible help now to the many consumers who suffered very badly, and unjustly, at the hands of some unscrupulus Ameriquest employees. Some of these consumers are now bringing litigation against these unlawful practices. This is a great opportunity to right some wrongs.
Don't you want to sleep better at night???
David
Alden,Michigan,
U.S.A.
AND...
#74Consumer Comment
Wed, May 10, 2006
we want your testimony in return for immunity. Some of you - and you know who you are - could really be a incredible help now to the many consumers who suffered very badly, and unjustly, at the hands of some unscrupulus Ameriquest employees. Some of these consumers are now bringing litigation against these unlawful practices. This is a great opportunity to right some wrongs.
Don't you want to sleep better at night???
Tracy
Anoka,Minnesota,
U.S.A.
To All Ameriquest employees
#74Consumer Suggestion
Tue, May 09, 2006
If you want to help keep your company up and running, here are a couple tips.
1. Don't bash the customers, they are your paycheck, calling them ignorant and everything else under the sun only shows your company and the people on this site the bad decision Ameriquest made in hiring you. You are here representing Ameriquest and you are failing miserably.
2. Be honest. Don't try to convince a widowed elderly woman that she can refinance and get a lower interest rate in 6 months if she signs this loan for 11.5%. What kind of low-lifes pray on the elderly? Think of your grandparents the next time you try to rip someone else's off.
3. Don't lie on the mortgage applications. If someone tells you they make $1200 a month on social security, then that's what they make!
4. Trust your instinct. If you get that bad feeling in your stomach - it's your conscience, listen to it. If you know what you are doing is wrong, illegal and unethical - THEN DON'T DO IT! You might not like your paycheck but you can sleep at night knowing you didn't help ruin the life of a family. If you ignore that feeling, you are no better then a criminal and you should be treated like on.
I'm sorry that some of you lost your jobs, I know you have a life and a family just like I do and every other Ameriquest customer. But when some of us lost our homes because of your company, were you here telling us that you are sorry it happened, did you show any compassion or sympathy? No, you were here telling us we should have read the paperwork and that Ameriquest gave you SEVEN days to rescind instead of THREE which is the industry average.
If you want my sympathy, I want an apology.
Michael
East Haven,Connecticut,
U.S.A.
They are all about themselves
#74UPDATE EX-employee responds
Tue, May 09, 2006
I was an employee of Ameriquest Mortgage, I worked there for a year and a half, I worked the right way and wasnt one of the shady ones. I worked for the Ameriquest Mortgage business Development division. This is the part of Ameriquest where we solicitated collection agencies to send us people that where in debt to refinance and pay off there bills. Not a bad idea huh, I agree.
At first you thought it was. At first you thought you where helping people out, until you saw how the collection companies treated these people, trying to get elderly people to do loans. People that where in their 80's. But this isn't my point. I worked my way all the way up the chain. I even became interm manager while my boss was on maternity leave.
Then I decided to move with my girl friend to North Carolina to better ourselves, be able to buy a house and enjoy our lives. It was just getting to expensive up in Ct to live and we wanted to give it a try. So i figured I would try to transfer to NC and become an AE, not to hard right.
WRONG. Not only did I have a good record with Ameriquest, was a manager at the time but I got the manager in NC to say she would give me a job. And let me say now I don't care who reads this. If the giy that stopped me from transfering cause of his own ego problems reads this I dont care, you know who this is. Ok back to the point. I was blocked from transfering by my regional manager.
I explained the situation to him told him why I was moving and he said no I can't do it. I asked why and he gave me a lame excuse of I could take leads and collector contacts i made with me to NC an take business away from him. This just proves the whole slave mentality they have. I thought they where one big Biz, why should it matter where i went.
Then after, i was told i was welcomed to re apply. This was just to stop me from suing them i guess cause when i re applied I got the ok from the recruiter and the manager then one day i got an email saying you have great credentials but we are going in a different direction. I came to find out from some higher ups that i was friends with in NC that my regional manager sent the word down for me not to be hired. So here I was in NC with a new house, mortgage and no job. thanks a lot ameriquest, i was trying to live the american dream but i guess thats just another line of BS.
All in all i would like to thank my regional manager cause it all worked out for the best. I have a job with a great company now, make more money, they wont let you work more than your 40 hours a week cause they dont want you to get burnt out, if you want to use one of your own earned vacation days you are not made to feel like you are dong something bad and my life is better.
I still have some friends that work in that office cause they where one of the 5 that didnt get shut down, but i tell them every day to get out, look what happened to me, look what happened to all these people, they dont care about you. They are no different than some company in mexico with a sweat shop. Work till you die and make them money. And just for the record. Look at the guy that runs the offices that are still open, nothing is changing, they arent getting better. They just found a way to make more money.
The people in those offices dont get commission from the revenue of the loans, they get a set price. between 150-400 dollars a loan. All depending on how long you have been there. So someone tell me where the rest of the money is going. IN THEIR POCKETS. I have to hand it to Ameriquest with this one though. They found a way to screw both there customers and there employees with this one.
Michael
East Haven,Connecticut,
U.S.A.
They are all about themselves
#74UPDATE EX-employee responds
Tue, May 09, 2006
I was an employee of Ameriquest Mortgage, I worked there for a year and a half, I worked the right way and wasnt one of the shady ones. I worked for the Ameriquest Mortgage business Development division. This is the part of Ameriquest where we solicitated collection agencies to send us people that where in debt to refinance and pay off there bills. Not a bad idea huh, I agree.
At first you thought it was. At first you thought you where helping people out, until you saw how the collection companies treated these people, trying to get elderly people to do loans. People that where in their 80's. But this isn't my point. I worked my way all the way up the chain. I even became interm manager while my boss was on maternity leave.
Then I decided to move with my girl friend to North Carolina to better ourselves, be able to buy a house and enjoy our lives. It was just getting to expensive up in Ct to live and we wanted to give it a try. So i figured I would try to transfer to NC and become an AE, not to hard right.
WRONG. Not only did I have a good record with Ameriquest, was a manager at the time but I got the manager in NC to say she would give me a job. And let me say now I don't care who reads this. If the giy that stopped me from transfering cause of his own ego problems reads this I dont care, you know who this is. Ok back to the point. I was blocked from transfering by my regional manager.
I explained the situation to him told him why I was moving and he said no I can't do it. I asked why and he gave me a lame excuse of I could take leads and collector contacts i made with me to NC an take business away from him. This just proves the whole slave mentality they have. I thought they where one big Biz, why should it matter where i went.
Then after, i was told i was welcomed to re apply. This was just to stop me from suing them i guess cause when i re applied I got the ok from the recruiter and the manager then one day i got an email saying you have great credentials but we are going in a different direction. I came to find out from some higher ups that i was friends with in NC that my regional manager sent the word down for me not to be hired. So here I was in NC with a new house, mortgage and no job. thanks a lot ameriquest, i was trying to live the american dream but i guess thats just another line of BS.
All in all i would like to thank my regional manager cause it all worked out for the best. I have a job with a great company now, make more money, they wont let you work more than your 40 hours a week cause they dont want you to get burnt out, if you want to use one of your own earned vacation days you are not made to feel like you are dong something bad and my life is better.
I still have some friends that work in that office cause they where one of the 5 that didnt get shut down, but i tell them every day to get out, look what happened to me, look what happened to all these people, they dont care about you. They are no different than some company in mexico with a sweat shop. Work till you die and make them money. And just for the record. Look at the guy that runs the offices that are still open, nothing is changing, they arent getting better. They just found a way to make more money.
The people in those offices dont get commission from the revenue of the loans, they get a set price. between 150-400 dollars a loan. All depending on how long you have been there. So someone tell me where the rest of the money is going. IN THEIR POCKETS. I have to hand it to Ameriquest with this one though. They found a way to screw both there customers and there employees with this one.
Michael
East Haven,Connecticut,
U.S.A.
They are all about themselves
#74UPDATE EX-employee responds
Tue, May 09, 2006
I was an employee of Ameriquest Mortgage, I worked there for a year and a half, I worked the right way and wasnt one of the shady ones. I worked for the Ameriquest Mortgage business Development division. This is the part of Ameriquest where we solicitated collection agencies to send us people that where in debt to refinance and pay off there bills. Not a bad idea huh, I agree.
At first you thought it was. At first you thought you where helping people out, until you saw how the collection companies treated these people, trying to get elderly people to do loans. People that where in their 80's. But this isn't my point. I worked my way all the way up the chain. I even became interm manager while my boss was on maternity leave.
Then I decided to move with my girl friend to North Carolina to better ourselves, be able to buy a house and enjoy our lives. It was just getting to expensive up in Ct to live and we wanted to give it a try. So i figured I would try to transfer to NC and become an AE, not to hard right.
WRONG. Not only did I have a good record with Ameriquest, was a manager at the time but I got the manager in NC to say she would give me a job. And let me say now I don't care who reads this. If the giy that stopped me from transfering cause of his own ego problems reads this I dont care, you know who this is. Ok back to the point. I was blocked from transfering by my regional manager.
I explained the situation to him told him why I was moving and he said no I can't do it. I asked why and he gave me a lame excuse of I could take leads and collector contacts i made with me to NC an take business away from him. This just proves the whole slave mentality they have. I thought they where one big Biz, why should it matter where i went.
Then after, i was told i was welcomed to re apply. This was just to stop me from suing them i guess cause when i re applied I got the ok from the recruiter and the manager then one day i got an email saying you have great credentials but we are going in a different direction. I came to find out from some higher ups that i was friends with in NC that my regional manager sent the word down for me not to be hired. So here I was in NC with a new house, mortgage and no job. thanks a lot ameriquest, i was trying to live the american dream but i guess thats just another line of BS.
All in all i would like to thank my regional manager cause it all worked out for the best. I have a job with a great company now, make more money, they wont let you work more than your 40 hours a week cause they dont want you to get burnt out, if you want to use one of your own earned vacation days you are not made to feel like you are dong something bad and my life is better.
I still have some friends that work in that office cause they where one of the 5 that didnt get shut down, but i tell them every day to get out, look what happened to me, look what happened to all these people, they dont care about you. They are no different than some company in mexico with a sweat shop. Work till you die and make them money. And just for the record. Look at the guy that runs the offices that are still open, nothing is changing, they arent getting better. They just found a way to make more money.
The people in those offices dont get commission from the revenue of the loans, they get a set price. between 150-400 dollars a loan. All depending on how long you have been there. So someone tell me where the rest of the money is going. IN THEIR POCKETS. I have to hand it to Ameriquest with this one though. They found a way to screw both there customers and there employees with this one.
Michael
East Haven,Connecticut,
U.S.A.
They are all about themselves
#74UPDATE EX-employee responds
Tue, May 09, 2006
I was an employee of Ameriquest Mortgage, I worked there for a year and a half, I worked the right way and wasnt one of the shady ones. I worked for the Ameriquest Mortgage business Development division. This is the part of Ameriquest where we solicitated collection agencies to send us people that where in debt to refinance and pay off there bills. Not a bad idea huh, I agree.
At first you thought it was. At first you thought you where helping people out, until you saw how the collection companies treated these people, trying to get elderly people to do loans. People that where in their 80's. But this isn't my point. I worked my way all the way up the chain. I even became interm manager while my boss was on maternity leave.
Then I decided to move with my girl friend to North Carolina to better ourselves, be able to buy a house and enjoy our lives. It was just getting to expensive up in Ct to live and we wanted to give it a try. So i figured I would try to transfer to NC and become an AE, not to hard right.
WRONG. Not only did I have a good record with Ameriquest, was a manager at the time but I got the manager in NC to say she would give me a job. And let me say now I don't care who reads this. If the giy that stopped me from transfering cause of his own ego problems reads this I dont care, you know who this is. Ok back to the point. I was blocked from transfering by my regional manager.
I explained the situation to him told him why I was moving and he said no I can't do it. I asked why and he gave me a lame excuse of I could take leads and collector contacts i made with me to NC an take business away from him. This just proves the whole slave mentality they have. I thought they where one big Biz, why should it matter where i went.
Then after, i was told i was welcomed to re apply. This was just to stop me from suing them i guess cause when i re applied I got the ok from the recruiter and the manager then one day i got an email saying you have great credentials but we are going in a different direction. I came to find out from some higher ups that i was friends with in NC that my regional manager sent the word down for me not to be hired. So here I was in NC with a new house, mortgage and no job. thanks a lot ameriquest, i was trying to live the american dream but i guess thats just another line of BS.
All in all i would like to thank my regional manager cause it all worked out for the best. I have a job with a great company now, make more money, they wont let you work more than your 40 hours a week cause they dont want you to get burnt out, if you want to use one of your own earned vacation days you are not made to feel like you are dong something bad and my life is better.
I still have some friends that work in that office cause they where one of the 5 that didnt get shut down, but i tell them every day to get out, look what happened to me, look what happened to all these people, they dont care about you. They are no different than some company in mexico with a sweat shop. Work till you die and make them money. And just for the record. Look at the guy that runs the offices that are still open, nothing is changing, they arent getting better. They just found a way to make more money.
The people in those offices dont get commission from the revenue of the loans, they get a set price. between 150-400 dollars a loan. All depending on how long you have been there. So someone tell me where the rest of the money is going. IN THEIR POCKETS. I have to hand it to Ameriquest with this one though. They found a way to screw both there customers and there employees with this one.
Kathleen
Alabaster,Alabama,
U.S.A.
To all who continue to defend ....
#74Consumer Comment
Mon, May 08, 2006
First, to James I'm sure a lot of customers who lost their homes had babies also and I'm sure Ameriquest's employees didn't care. They made their commission so why would they? Your baby is put in the situation he is in because his dad worked for this fraudulent company. It is NOT childish to state what is true. There are way too many stories on here regarding Ameriquest's training program. I have also received information elsewhere. So before you call someone childish and tell them to check their morality (?), you should really research the FACTS as I have, and I have extensively. I wish no one harm but I do feel the fired employees got what they deserved. Now they feel the pain their customers have put up with for years.
And to J in Louisiana I was almost feeling a little sorry I HAD lumped all employees/ex-employees together but after reading the last several paragraphs, I should have known better. I'm sure we all know what an adjustable rate is. I've had many in the past. And guess what? Only ONE adjustable rate loan I had went up ONE time in 10 years. The others went DOWN. Don't say interest rates are going up daily because I know how much they have and it's definitely not the over TWO PERCENT that Ameriquest has raised my rate. And you speak of escrow going up? Ameriquest owes me almost $600 in OVER PAYMENTS but cannot seem to send me a check without my ex-husbands name on it. Don't respond to this either because, after researching, I KNOW that they could remove him from my loan if I send in a valid request to do so which I have. That's a laugh. They don't give a s**t. He's got a warrant out in this state and has fled. So, tell me how I could possibly get his signature on a check. So Ameriquest continues to earn interest, however little, on money they OWE ME. Do ya think I can charge them an adjustable rate, any rate I pull out of the air, by holding on to money that belongs to me?
And no, J, no one at all forced me to sign their bogus contract. I signed because I had READ it before closing and the dawg reps changed it all the time telling me it was the same. My fault because I didn't believe they were big a*s liars. AND, somehow, I'm roped into a pre-payment penalty that I didn't sign at all. And for your information, I had THREE days to cancel, not SEVEN. Oh, I've learned from my mistakes, believe me. I wouldn't sign a contract with the devil (Ameriquest) ever again. I'm not at all embarrassed and the finger pointing is directed to all associated with Ameriquest because THEY should be embarrassed to have deceived the hardworking people who they conned into signing with a company they knew was corrupt.
You speak of GREED? What a thing to say when the only greed is displayed by the employees who pocketed money make from fraudulent loans. There are some of us out here who, once upon a time, believed a rep would not lie as Ameriquest employees seem to have a knack for. I never did receive my appraisal that I paid $350 for but I knew what my home was worth and that is what was in the contract. I still find it hard to believe your sorry company can't seem to find my appraisal and send me a copy. Actually, an appraisal was probably never done, that's why the document is mysteriously nowhere to be found.
The so-called motto of DO THE RIGHT THING is really funny. Do the right thing for whom? Yourselves? That's more believable. Do the right thing to make as much money as you can, no matter who you screw in the process. I do believe that is plain ignorant and without regard now isn't it?
J
Mandeville,Louisiana,
U.S.A.
All Ameriquest customers are bald.... an equally asinine retort
#74UPDATE EX-employee responds
Mon, May 08, 2006
I really wish all of you would quit lumping "all Ameriquest employees" in the same basket. That is plain ignorant, lazy, and without regard. It's as asinine as suggesting that all customers are bald just because a shiny headed portion of them may stand out.
This is for all the employees/ex-employees. There are tons of negative reports here on AMC that say we are ALL scum. I wanted to have a place for all the recently laid off employees to report their findings and for customers to see that we aren't all bad. Those of you who are responsible for the bad acts reported here.... I hope you are held accountable. You have given all of us a bad name.
To all the good former employees. Good luck to all of you. I wish you well.
I have had the pleasure of working with a few dozen really great people, honest, fair, and hard working. I am fairly sure that none of us took the job just to help people, but it was great making good money, feeling proud of earning it, and helping people at the same time. I slept soundly and was proud of my work, and of the people I worked alongside.
To all customers and concerned parties, know we were not all bad people, and we were not all witness to things reported on this site.
I worked at 3 different branches and was a loyal Ameriquest employee. I was naive enough to follow the motto, "Do the Right Thing", while it has become apparent that it was not shared company wide. This was the only corporate/semi-corporate employer I have ever been proud to work for.
When I first heard of complaints on this site I took a closer look around me. I was prepared to leave if I saw things wrong. I was fortunate enough to work for managers who knew that one person could ruin an entire branch. In my time with Ameriquest, I was witness to only ONE forgery incident. I did not see it happen, but was informed the next day. A loan coordinator cut/paste a date on an insurance declaration page because he was too lazy to ask the insurer to fix the date and send a new one. He was fired that day and the correct paper faxed the next day. Impropriety was not accepted at any of the three branches I worked in.
Post Katrina, the company really showed me how it cared for its employees. To its customers, it showed that it supported its motto by initiating the benefit analysis tests. (I never worried about my loans passing those tests, as I made sure all my loans were to the benefit of my customers.)
Speaking of my customers, if you had a loan through me, know that I was not one of the employees to falsify anything or to try and screw my customers in any way. Be confident in that I built my business off your referrals and I would not benefit in putting you in a bad loan. Good, clean, honest business promotes growth. That was how I worked, and that is what worked for me.
I did FULL disclosure with all my customers, explained to All how to best use their loan, and feel every loan was done with integrity and benefited the customer. Each loan that was semi risky, e.g. 2 or 3 year ARMs, I explained to all of you that the advantageous portion of the loan is in the fixed period and you will most likely want to refinance out before it comes adjustable. Use that time wisely to rebuild your credit, save cash reserves, and fix your debts.
Those of you here complaining of your payments increasing well, that's what an adjustable mortgage does. If it is not an adjustable, then it is not the principle and interest that is increasing your payment, but your escrowed taxes and insurance (not controlled by the mortgage company).
Your house is probably the biggest investment you will ever make, perhaps you should take time to understand your loan before jumping into it. Nobody is forced to sign their loan, and you have a 7-day rescission period. Most companies (and state laws) only give you 3. Learn from your mistakes and your subprime past. Your ignorance is a crime against yourself. Guess who is to blame for that... You should be embarrassed and pointing fingers. Unlike Mr. T, I don't "pity da fool". Be accountable.
As for customers complaining about inflated appraisals, those who thought their loan was too big, and received a loan larger than the value of their house hmmm if you get a loan for 120k, you think your home is worth 80k. gee, you might have let your greed overcome your logic. Think for yourself people. There are dishonest people in every business (just look at the church). Take some responsibility for your self.
Regarding my work, I NEVER inflated an appraisal, told an appraiser to give me a specific number, or threatened not to do business with them again if they didn't get me value. All my loans that were 2/28's or 3/27s had enough equity to refi in that time period based on their current appraisal. A note to any customer that had an automated appraisal done, an AVM, these are insured and you should get a copy (request a copy in writing).
Mr. Arnall, Mr. Mital, Mr. Bass.... you hypocrites! Thank you for screwing almost all of your employees. Surely you cannot continue with the company's current motto. That shows real integrity, you greedmongers. Expanding to 500 branches, what a load of crap. As easy as it was to deter customers from quicken and eloans, now you are trying to become them. If these reports are accurate, you may find it unwise to pit 3800 witnesses against you at once.
Ken
Holland,Michigan,
U.S.A.
HEY MINDY are you a crack head
#74Consumer Suggestion
Sun, May 07, 2006
Hey mindy are you a crack head i mean really im sure you are kicking your self in the a*s for the stupid a*s comments you have made. Make them hire an attorney to look over your papers before you sign ya ok dumbass that will happen i have a better idea lets take their liscence away and not let them work here in the united states any more they should all be thrown in jail they can get a nice room @ the cross bar in next to all the enron guys.And as far as you saying that ameriquest dosent train their employees to rip people off is crazy.I mean really do you think all the emplyees @ameriquest just decided to do this on the same day a few years back and their isnt a manual that explains how they train their employees ameriquest is stupid but not that stupid.You have been in this line of work for 2 years,Hell i was in the gulf war for half the time that you have been doing this line of work!Two years i have socks that are older than that,I completed my associate degree in applied science faster than that and i worked full time and have completed tons more schooling than you ever will dream of so dont tell me your some kind of expert ok i mean, my god are you that stupid? And one more thing you said if the attoney general knew that ameriquest was training their employees to lie and rip people off that the attorney general would be breathing down their necks? NEWS FLASH they are you dumb a*s, and you say that you work their are you in the basement with no TV or a newspaper WOW YOU ARE STUPID!Now it makes all good sence when i talk to these idiots on the phone they are so rude and act like their head is in the sand because they must be keeping you company in the basement!LMAO.Well got to get going i cant handle this any more its way to funny and my gut hurts lol well talk with everyone later take care david,marge.kathleen, and markanna have a great weekend whats left of it!
GOD BLESS!!!!!!!!!!!!!!!!!
AND TO THE STAFF @ RIP OFF REPORT KEEP UP THE GREAT WORK AND MANY THANKS FOR A GREAT WEB SITE IT HAS REALLY HELP MANY OF US!!!!!!!!!!!
James
Kansas City,Kansas,
U.S.A.
The Basics
#74UPDATE EX-employee responds
Sun, May 07, 2006
I am a honest human being. I have a beautiful 4 month old little boy and I am worried about his insurance, his formula, his diapers. If you are happy that he is put in that situation because his dad was fired than you need to check your morality. I did not screw a soul. I am more pissed at the employees who have screwed people in the past because they have put us in this situation now, unemployed.
No, Ameriquest does not train people to lie or screw people, to suggest that is childish to say the least. There are a great number of dishonest people doing mortgages outside of ameriquest so watch yourself (buyer beware).
They are a sorry company, I agree! The pressure to close loans was unbearable at times which is what I think caused all the fraud. But to wish someone harm or ill will is non-human nor non-American. Karma will get you, I am sure of it.
Kathleen
Alabaster,Alabama,
U.S.A.
Thank YOU Markanna ...
#74Consumer Comment
Sun, May 07, 2006
Thank you so much Markanna for making me laugh today. It's a nice change to see a response that is not riddled with insults from the chimps or chumps. LOL! I love it! And your poetry should be published!!!
I also love your statements of how Ameritheft is having to buy back homes and give to the owners they stole from. That is great! Also, it gives me new hope when I see screwed customers, like David, Ken and Marge, taking their cases to court. It looks like Ken is moving right along and I'm so happy he is coming out the winner as he should.
I will join them soon in my fight since Ameri**** just sent me a letter raising my interest rate AGAIN. A payment of $545 when I bought the home of my dreams is now almost $1,400. Now, I refinanced and started with an outrageous payment of $1,100 with Ameriquest scumpany. They now think they can bleed me dry by increasing my interest rate every SIX months. They don't even realize the ***** they are messing with here. I don't get bummed, but I sure as hell get even. Now, before any scum comments on how I signed their bogus contract knowing I would be raped in interest fees, I have come to realize this so there is no need for any ex and/or current employee to tell me ok? But, this is not what I will be pursuing since it IS in the contract. I have a long list of the lies and fraud I have experienced that is not in the so-called crappy contract. The letter I just received had the biggest, boldest LIE that I have verified and have found is definitely a LIE, and the employee who sent this letter should really turn in "her" hummer which is a bummer! HAHA!
I am now waiting on a call from Fox 6 News On Your Side. I have decided to let the entire viewing area know of the deceit this company regularly practices. I work for a very large company here in Alabama and there is not one employee that would even consider Ameriquest as their mortgage lender. I transferred here from Ohio to this company, a reputable company of course, to work as a contractor and it has a very good reputation unlike others.
Markanna, I know you have been working hard in your fight against evil and malicious Ameri ... I find it hard to even type the word, let alone say it. It just sounds too respectful to address them with their name. I guess that's why I feel I must use theft, s**t and scum after Ameri to describe them. I wish you well and much luck.
I am also glad you, along with the others I have seen who have posted their agonizing stories, are on my side also. I have been sickened by what I have read that this scum company has done to so many others. And then for the ex and/or current employees to have the balls to respond as they do continues to amaze me, well not really. I mean, what more should we expect? I knew when I posted my comments regarding the layoff I would be blasted by the scum. I like it so I hope they keep on doin' their thing.
I have actually become much stronger since becoming a customer. I would have been devastated by the responses I received BEFORE becoming another s**t on customer, but now ... I say bring it on! Lay it on me! Nothing the scum, I mean, chimps or chumps, says affect me in any way except to make me work even harder in my own fight against Ameritheft-s**t-scum-quest.
Please, somehow, let me know of your other forum because I need a good laugh every now and then! It's rare to get one on here but you have made my day Markanna.
Markanna
O'Brien,Florida,
U.S.A.
TO Kathleen and windy I mean mindy or and Mary JO
#74Consumer Comment
Sat, May 06, 2006
I always try to think's that's there are some good people that want to help, but I seem to be way off with Ameriquest employees.
I hear they are only keeping open 5 call centers, and that they will be firing the rest of the scum on May 20, 2006 so Mindy you better make or screw some more people real quick.
You are funny Kathleen and you are right.
To ameriquest chimp's or chump's if I could have anyone speak for us it would be Kathleen she has been fighting hard to help get the word out and I am glad she is on our side, Thanks Kathleen!
I know you are kissing someone's A$$ for your job you still have 4 now. lol or are you just one of the dumbest emp's they have so they kept you, they like the dumb one's. YIPEE
Someone from ameriquest asked me a question last year, I wonder if he is still waiting for an answer? I can't remember his name. are you reading this I have your answer.
the more time I have to look at my file the more I find wrong, I just found out that not only am I married to 2 guys on my mortgage, now I have found out they have me as a guy on my mortgage. lol there is one lady here that ameriquest turned her husband in to a white guy, That must get confusing. oh and we all now have 401k's me and my 2 husbands, that's nice how can I find this 401k that I/we didn't have before the loan?
I hope that some of the chipms/chumps find the other forum I've been making fun of them on. lol
to the ex-emp's gee's what a bummer if you can't keep your hummer, can you stay afloat with out your boat? can you still make the payments? how will it feel when they come and get all your stuff, can you spell asset forfeiture, that's what you get or don't get when you rip-off people. how long before the FBI gets you? are you guys sleeping good?
Mindy Do know the FBI reads this I guess you ex-emp's are so dumb that you don't know that, or you JUST DON"T care? The FBI got your computers and all the Documents you have touched, can we say FRAUD! and JAIL! can you see your nice home from JAIL? not to funny is it? WHO is laughing NOW! lol lol lol YIPEE...........
how do you look in orange mindy and or Mary jo?
So you emp's at ameriquest have fun! YOUR TIME IS CLOSE!
if anyone out there is looking to buy a foreclosed home from ameriquest be aware that you may have to GIVE it back, the feds are making ameriquest buy back homes and give them back to the real owners. So don't plan on living in a foreclosed home for to long if you got it from ameriquest.....
To Chris Orlando Ameriquest PR Has Greg Abbott called you yet?
Markanna
O'Brien,Florida,
U.S.A.
TO Kathleen and windy I mean mindy or and Mary JO
#74Consumer Comment
Sat, May 06, 2006
I always try to think's that's there are some good people that want to help, but I seem to be way off with Ameriquest employees.
I hear they are only keeping open 5 call centers, and that they will be firing the rest of the scum on May 20, 2006 so Mindy you better make or screw some more people real quick.
You are funny Kathleen and you are right.
To ameriquest chimp's or chump's if I could have anyone speak for us it would be Kathleen she has been fighting hard to help get the word out and I am glad she is on our side, Thanks Kathleen!
I know you are kissing someone's A$$ for your job you still have 4 now. lol or are you just one of the dumbest emp's they have so they kept you, they like the dumb one's. YIPEE
Someone from ameriquest asked me a question last year, I wonder if he is still waiting for an answer? I can't remember his name. are you reading this I have your answer.
the more time I have to look at my file the more I find wrong, I just found out that not only am I married to 2 guys on my mortgage, now I have found out they have me as a guy on my mortgage. lol there is one lady here that ameriquest turned her husband in to a white guy, That must get confusing. oh and we all now have 401k's me and my 2 husbands, that's nice how can I find this 401k that I/we didn't have before the loan?
I hope that some of the chipms/chumps find the other forum I've been making fun of them on. lol
to the ex-emp's gee's what a bummer if you can't keep your hummer, can you stay afloat with out your boat? can you still make the payments? how will it feel when they come and get all your stuff, can you spell asset forfeiture, that's what you get or don't get when you rip-off people. how long before the FBI gets you? are you guys sleeping good?
Mindy Do know the FBI reads this I guess you ex-emp's are so dumb that you don't know that, or you JUST DON"T care? The FBI got your computers and all the Documents you have touched, can we say FRAUD! and JAIL! can you see your nice home from JAIL? not to funny is it? WHO is laughing NOW! lol lol lol YIPEE...........
how do you look in orange mindy and or Mary jo?
So you emp's at ameriquest have fun! YOUR TIME IS CLOSE!
if anyone out there is looking to buy a foreclosed home from ameriquest be aware that you may have to GIVE it back, the feds are making ameriquest buy back homes and give them back to the real owners. So don't plan on living in a foreclosed home for to long if you got it from ameriquest.....
To Chris Orlando Ameriquest PR Has Greg Abbott called you yet?
Markanna
O'Brien,Florida,
U.S.A.
TO Kathleen and windy I mean mindy or and Mary JO
#74Consumer Comment
Sat, May 06, 2006
I always try to think's that's there are some good people that want to help, but I seem to be way off with Ameriquest employees.
I hear they are only keeping open 5 call centers, and that they will be firing the rest of the scum on May 20, 2006 so Mindy you better make or screw some more people real quick.
You are funny Kathleen and you are right.
To ameriquest chimp's or chump's if I could have anyone speak for us it would be Kathleen she has been fighting hard to help get the word out and I am glad she is on our side, Thanks Kathleen!
I know you are kissing someone's A$$ for your job you still have 4 now. lol or are you just one of the dumbest emp's they have so they kept you, they like the dumb one's. YIPEE
Someone from ameriquest asked me a question last year, I wonder if he is still waiting for an answer? I can't remember his name. are you reading this I have your answer.
the more time I have to look at my file the more I find wrong, I just found out that not only am I married to 2 guys on my mortgage, now I have found out they have me as a guy on my mortgage. lol there is one lady here that ameriquest turned her husband in to a white guy, That must get confusing. oh and we all now have 401k's me and my 2 husbands, that's nice how can I find this 401k that I/we didn't have before the loan?
I hope that some of the chipms/chumps find the other forum I've been making fun of them on. lol
to the ex-emp's gee's what a bummer if you can't keep your hummer, can you stay afloat with out your boat? can you still make the payments? how will it feel when they come and get all your stuff, can you spell asset forfeiture, that's what you get or don't get when you rip-off people. how long before the FBI gets you? are you guys sleeping good?
Mindy Do know the FBI reads this I guess you ex-emp's are so dumb that you don't know that, or you JUST DON"T care? The FBI got your computers and all the Documents you have touched, can we say FRAUD! and JAIL! can you see your nice home from JAIL? not to funny is it? WHO is laughing NOW! lol lol lol YIPEE...........
how do you look in orange mindy and or Mary jo?
So you emp's at ameriquest have fun! YOUR TIME IS CLOSE!
if anyone out there is looking to buy a foreclosed home from ameriquest be aware that you may have to GIVE it back, the feds are making ameriquest buy back homes and give them back to the real owners. So don't plan on living in a foreclosed home for to long if you got it from ameriquest.....
To Chris Orlando Ameriquest PR Has Greg Abbott called you yet?
Kathleen
Alabaster,Alabama,
U.S.A.
What a bunch of hypocritical idiots ...
#74Consumer Comment
Sat, May 06, 2006
For Ms. Mindy who thinks she knows it all (which she doesn't cause look where she works) You are the NEW REGIONAL CALL CENTER. That is a scary thing. You say Yippee for me!!! as if you are 5 years old. I do believe I am not the CLUELESS one here. CLUELESS is to be employed by a suckass, rotten company. Oh, but to be employed, you would also be a suckass, rotten individual.
I don't want to hear about YOUR interpretation of Ameriquest's training ok? I KNOW for a fact what their training consists of. I don't know if you are trying to convince yourself or any of the screwed customers reading these stories, but it's not working. Yes I DO know that employees are trained to lie and deceive. But if an individual has these traits anyway, there really isn't a whole lot of training needed. Ameriquest just reinforces this poor and disgusting trait by their great training program.
If a law were passed to require an attorney be present or review an Ameriquest customer's paperwork, Ameriquest would not be in business today. So that was an IGNORANT statement.
I got ripped off because I dealt with idiots like you. I believed in idiots like you. And now I am rejoicing in the idiots losing their jobs. Speaking of ignorance, I believe you will find this prevalent inside Ameriquest's walls. Oh, your comment of ?go pound sand? was very intelligent. It looks like the the only ?retarded? one here is you. ?Yippee for me?.
Craig, I don't possibly believe, I know old employees who b***h about being fired should all be placed in the same category ? wait, let me think logically for 2 seconds ? ok ? the category of idiots trained to be deceitful liars. I really don't care about your views on training as I don't care about Mindy's or whoever else wants to claim this is not true. You say they are trained to ?mislead? customers. I do believe this could be the same as LYING. Don't you think?
You call me disgusting when this company rates the highest with their disgusting fees, fraud and ruthless, uncaring employees. Please inform me of where I have picked up these ?obscure facts?. Enlighten me. Speaking of facts, where do you get yours from? Ameriquest? That speaks for itself.
Mr. Craig, did you see any comment at all that I believe this site has brought Ameriquest down? This site, nor any other site, brought Ameriquest down. They did it themselves.
Markanna ? people like Mindy will never be nice. Their goal in life (I know it's sad) is to TRY to belittle the customers who have been destroyed by this company. Her, along with many others, are unhappy with their lives so they try to bring unhappiness to anyone they can. I may have been screwed royally, along with thousands of customers, but I am not unhappy. I look forward to the day when Ameriquest will be shut down for good. And it will happen. No one attacking a customer has a sympathetic or honest bone in their body, let alone a conscience.
Matt ? Yes, I spend time on this site ? gathering information for the day it will be presented in court. I do work and make a good living so don't speak of things you know nothing about. You are very wrong saying if enough money is placed in front of a person, their ethics go out the door. Maybe in your case but not mine. I would never, ever be employed with a company such as Ameriquest since I like to be able to sleep peacefully at night and look at myself in the mirror each day. I don't live to rip off people just to make some money. I guess I expect sales people to be honest but I know now I'm wrong. Not all sales people are greedy, only the people working for Ameriquest.
Sarah ? There is no other way to look at being screwed other than black and white. I live with this crap Ameriquest dishes out on a daily basis, like receiving a letter just yesterday telling me my payment is going up yet another $100 a month in July. Ameriquest operates as a credit card company, not a mortgage company, with their so-called interest rates. This is true bullshit not as someone claimed my story was.
I want NO ONE to feel sorry for me SARAH. I want justice, that is all. I want an honorable company taking care of my mortgage. I want respect, which is something I have never received from Ameriquest. As far as being heartless about the firings recently? Yes I am. As heartless as these same employees were when watching me sign a contract they knew, for a fact, that was bogus and would cause me grief, heartache and lots of money. Money they continue to steal every single day. So, no, I do NOT care that people are now jobless. Let them experience some grief for a change.
I could care less what you feel or think of me. And I will not have, as you say, ?some semblance of humanity? of Ameriquest's fired employees. They sure didn't have any for the customers that must fight a daily battle due to their deceitful, conniving ways.
So to all who have been hateful enough to respond as they did to my comments, I was not surprised at all. I expected it and actually knew it would be the most rude, uninformed and inconsiderate people that would respond. To all fired employees, take care and keep responding. It is helping the customers you screwed more than you can imagine.
Gus
Somewhere,Montana,
U.S.A.
mindy the best advice anyone can give you is to leave now.
#74Consumer Comment
Fri, May 05, 2006
Mindy, the best advice anyone can give you is to leave now. I was an MS for 2 and a half years and did things the right way from day one. although i questioned the motives of upper management many times, i chose to buy into the company and trust them. At the same time giving people good loans that they wanted. After round one of firing, again we were assured nothing else would happen. Mariano, Mary Jo, even Roland expressed we are done laying off and the company would grow from that point.
It maked me sick to my stomach that they could lie thru their teeth. But on the same token, these are the people who encouraged and allowed so many of their staff to screw soo many customers, so it doesnt shock me. Well, after an adventurous journey, it is finally over for me, and i am somewhat relieved. I can now move on and not look back.
Anyway, i feel bad for all the customers who got taken, and all my customers i built solid relationships with. Customers i was currently working with who i am sure are in the dark about what is going on.
Thanks for laying me off to give me a fresh start
Gus
Somewhere,Montana,
U.S.A.
mindy the best advice anyone can give you is to leave now.
#74Consumer Comment
Fri, May 05, 2006
Mindy, the best advice anyone can give you is to leave now. I was an MS for 2 and a half years and did things the right way from day one. although i questioned the motives of upper management many times, i chose to buy into the company and trust them. At the same time giving people good loans that they wanted. After round one of firing, again we were assured nothing else would happen. Mariano, Mary Jo, even Roland expressed we are done laying off and the company would grow from that point.
It maked me sick to my stomach that they could lie thru their teeth. But on the same token, these are the people who encouraged and allowed so many of their staff to screw soo many customers, so it doesnt shock me. Well, after an adventurous journey, it is finally over for me, and i am somewhat relieved. I can now move on and not look back.
Anyway, i feel bad for all the customers who got taken, and all my customers i built solid relationships with. Customers i was currently working with who i am sure are in the dark about what is going on.
Thanks for laying me off to give me a fresh start
Gus
Somewhere,Montana,
U.S.A.
mindy the best advice anyone can give you is to leave now.
#74Consumer Comment
Fri, May 05, 2006
Mindy, the best advice anyone can give you is to leave now. I was an MS for 2 and a half years and did things the right way from day one. although i questioned the motives of upper management many times, i chose to buy into the company and trust them. At the same time giving people good loans that they wanted. After round one of firing, again we were assured nothing else would happen. Mariano, Mary Jo, even Roland expressed we are done laying off and the company would grow from that point.
It maked me sick to my stomach that they could lie thru their teeth. But on the same token, these are the people who encouraged and allowed so many of their staff to screw soo many customers, so it doesnt shock me. Well, after an adventurous journey, it is finally over for me, and i am somewhat relieved. I can now move on and not look back.
Anyway, i feel bad for all the customers who got taken, and all my customers i built solid relationships with. Customers i was currently working with who i am sure are in the dark about what is going on.
Thanks for laying me off to give me a fresh start
Gus
Somewhere,Montana,
U.S.A.
mindy the best advice anyone can give you is to leave now.
#74Consumer Comment
Fri, May 05, 2006
Mindy, the best advice anyone can give you is to leave now. I was an MS for 2 and a half years and did things the right way from day one. although i questioned the motives of upper management many times, i chose to buy into the company and trust them. At the same time giving people good loans that they wanted. After round one of firing, again we were assured nothing else would happen. Mariano, Mary Jo, even Roland expressed we are done laying off and the company would grow from that point.
It maked me sick to my stomach that they could lie thru their teeth. But on the same token, these are the people who encouraged and allowed so many of their staff to screw soo many customers, so it doesnt shock me. Well, after an adventurous journey, it is finally over for me, and i am somewhat relieved. I can now move on and not look back.
Anyway, i feel bad for all the customers who got taken, and all my customers i built solid relationships with. Customers i was currently working with who i am sure are in the dark about what is going on.
Thanks for laying me off to give me a fresh start
Mindy
Philadelphia,Pennsylvania,
U.S.A.
LIsten
#74UPDATE Employee
Fri, May 05, 2006
The only reason I posted on here was to let the Alabaster lady know that I just went through AMQ training in Chicago at the "Q Center" with Barry Sheriff, Mike Stefan, and the rest of the crew.
And my point is, nothing you said about AMQ's training is true. FOr someone to believe a company would train new employees in this manner with the AGs breathing down their neck is plain retarded.
As for the woman who said I know little about Predatory Lending...
...I have been in this industry 2x as long as my Indi branch has been open. I know why people get ripped off, and I know why people are so angry:
Sub-Prime borrowers tend to be SUB for a reason. Usually, a non-conforming borrower does not pay their bills, and they dont realize that not paying today will simply cost them more tomorrow. The problem is, so many SUB borrowers are uneducated, and they take their biggest financial assett and mortgage it for 30 years so they can get payment relief of a 36-month car note. And they pay 10K in fees to payoff a 10K car.
Who is at fault?
DO you blame the MS who sells it? The company that mandates these high fees be charged? The States that allow the insanity?
I think a law should be passed that says on the HUD, a lawyer should be paid $100 to review the customers paperwork prior to recission. Doing this would ensure the customers wont whine about getting burnt, and the dumb MS's wont be tempted to lie.
Sarah
Irvine,California,
U.S.A.
Kathleen - you're missing the point
#74UPDATE EX-employee responds
Fri, May 05, 2006
Ameriquest was a WHOLE lot more than the field. The FIELD is gone. Kaput. Do your little happy dance.
However, it was very, very, very different at corporate. I witnessed it. Fabulous people from the most reputable companies in the US were working there - and working to negate/counteract what the field (in total) had done. You look at this in black & white because you are angry (and justifiably so).
However, just as YOU want all of US to see YOU as a real person with feelings, etc. - perhaps you just might want to call on some of your own so-called humanity and maybe, just maybe give some of these people who were laid off the benefit of the doubt. Many of them had never heard of/still don't know of Ripoff Report. ALL they knew was that the company had a problem, there was a settlement, and they thought - life would go on.
How much do all of you know about the inner workings of your company? If you are salaried, is it enough that you get your paycheck weekly? Does your company use child labor in a 3rd world company to build its products? Does it sell products that cause cancer? Cause addiction? What COMPANY in the world is perfect? For that matter, what government? Do you agree with all the government's policies? If not - the way you look at Ameriquest - why are you living in the US unless EVERYTHING AND EVERYBODY is perfect?
Get over yourselves. You want us to feel sorry for you - yet you are entirely heartless in your jubilation over the loss of jobs for SOME (not all) perfectly nice Americans.
Your little happy dances turn me off from "feeling" for you. You think Ameriquest is "Profitquest" and heartless? Well, y'all better turn the mirror on yourselves. Be glad that the company model failed and is being restructured (and again, mark my words - Ameriquest will figure out a way to reinvent itself) - but at least have some semblance of humanity at the personal toll it is taking on many, many good people.
Sarah
Irvine,California,
U.S.A.
Kathleen - you're missing the point
#74UPDATE EX-employee responds
Fri, May 05, 2006
Ameriquest was a WHOLE lot more than the field. The FIELD is gone. Kaput. Do your little happy dance.
However, it was very, very, very different at corporate. I witnessed it. Fabulous people from the most reputable companies in the US were working there - and working to negate/counteract what the field (in total) had done. You look at this in black & white because you are angry (and justifiably so).
However, just as YOU want all of US to see YOU as a real person with feelings, etc. - perhaps you just might want to call on some of your own so-called humanity and maybe, just maybe give some of these people who were laid off the benefit of the doubt. Many of them had never heard of/still don't know of Ripoff Report. ALL they knew was that the company had a problem, there was a settlement, and they thought - life would go on.
How much do all of you know about the inner workings of your company? If you are salaried, is it enough that you get your paycheck weekly? Does your company use child labor in a 3rd world company to build its products? Does it sell products that cause cancer? Cause addiction? What COMPANY in the world is perfect? For that matter, what government? Do you agree with all the government's policies? If not - the way you look at Ameriquest - why are you living in the US unless EVERYTHING AND EVERYBODY is perfect?
Get over yourselves. You want us to feel sorry for you - yet you are entirely heartless in your jubilation over the loss of jobs for SOME (not all) perfectly nice Americans.
Your little happy dances turn me off from "feeling" for you. You think Ameriquest is "Profitquest" and heartless? Well, y'all better turn the mirror on yourselves. Be glad that the company model failed and is being restructured (and again, mark my words - Ameriquest will figure out a way to reinvent itself) - but at least have some semblance of humanity at the personal toll it is taking on many, many good people.
Sarah
Irvine,California,
U.S.A.
Kathleen - you're missing the point
#74UPDATE EX-employee responds
Fri, May 05, 2006
Ameriquest was a WHOLE lot more than the field. The FIELD is gone. Kaput. Do your little happy dance.
However, it was very, very, very different at corporate. I witnessed it. Fabulous people from the most reputable companies in the US were working there - and working to negate/counteract what the field (in total) had done. You look at this in black & white because you are angry (and justifiably so).
However, just as YOU want all of US to see YOU as a real person with feelings, etc. - perhaps you just might want to call on some of your own so-called humanity and maybe, just maybe give some of these people who were laid off the benefit of the doubt. Many of them had never heard of/still don't know of Ripoff Report. ALL they knew was that the company had a problem, there was a settlement, and they thought - life would go on.
How much do all of you know about the inner workings of your company? If you are salaried, is it enough that you get your paycheck weekly? Does your company use child labor in a 3rd world company to build its products? Does it sell products that cause cancer? Cause addiction? What COMPANY in the world is perfect? For that matter, what government? Do you agree with all the government's policies? If not - the way you look at Ameriquest - why are you living in the US unless EVERYTHING AND EVERYBODY is perfect?
Get over yourselves. You want us to feel sorry for you - yet you are entirely heartless in your jubilation over the loss of jobs for SOME (not all) perfectly nice Americans.
Your little happy dances turn me off from "feeling" for you. You think Ameriquest is "Profitquest" and heartless? Well, y'all better turn the mirror on yourselves. Be glad that the company model failed and is being restructured (and again, mark my words - Ameriquest will figure out a way to reinvent itself) - but at least have some semblance of humanity at the personal toll it is taking on many, many good people.
Matt
Irvine,California,
U.S.A.
Kathleen - Alabaster, Alabama
#74Consumer Suggestion
Thu, May 04, 2006
Kathleen - we understand that you where taken for a ride and after reading may of your responses, I can understand why. I see that you spend more time on this web-site, responsing to every little thing that is posted then working. Yes Ameriquest has taken poeple for rides, but so has every other mortgage company, car dealer, etc. If you put enough $$$ in front of most poeple, no matter the business, their ethics will go out the door. You are dealing with greedy sales people, what do you expect?
Matt
Irvine,California,
U.S.A.
Kathleen - Alabaster, Alabama
#74Consumer Suggestion
Thu, May 04, 2006
Kathleen - we understand that you where taken for a ride and after reading may of your responses, I can understand why. I see that you spend more time on this web-site, responsing to every little thing that is posted then working. Yes Ameriquest has taken poeple for rides, but so has every other mortgage company, car dealer, etc. If you put enough $$$ in front of most poeple, no matter the business, their ethics will go out the door. You are dealing with greedy sales people, what do you expect?
Martina
Mcintosh,Alabama,
U.S.A.
The latest in the long line of repletes....
#74UPDATE EX-employee responds
Thu, May 04, 2006
Cindy from PA, you're the replete. It's understandable. You've jumped in. Fired a few shots. But you probably have no idead what you're fighting about.
It's a new company for you. Like a new love interest, you believe what you're told. The previous ex was horrible. So he cheated. But now, with you, he's a better person. And he'll never cheat again. Scout's honor.
Tami
Everett,Washington,
U.S.A.
Mandy, you should be ashamed.
#74Consumer Comment
Thu, May 04, 2006
I truly doubt you're affiliated with Ameriquest. Anyone still with the company with half a brain, or even half a heart, would keep a very low profile and keep their mouths shut. An intelligent person still with the company would NOT respond here and make derogatory remarks about Ameriquest's victims. Absolutely would. not. do. it. Which means one of two things: You're NOT an employee, or you ARE an employee but you are too stupid to realize that your comments will be used as an indicator of Ameriquest's general attitude toward its customers. If you are a current employee who managed to escape the layoffs, then I hope you are terminated immediately for exposing what's left of your company to more derision, with possible legal ramifications. Of course, you are undoubtedly too much of a coward to have used your real name and location, so you think you're safe. Instead of belittling the true victims of this horrible company, you need to keep your mouth shut and behave in the contrite way any decent human being WOULD, if they were in your shoes.
Tami
Everett,Washington,
U.S.A.
Mandy, you should be ashamed.
#74Consumer Comment
Thu, May 04, 2006
I truly doubt you're affiliated with Ameriquest. Anyone still with the company with half a brain, or even half a heart, would keep a very low profile and keep their mouths shut. An intelligent person still with the company would NOT respond here and make derogatory remarks about Ameriquest's victims. Absolutely would. not. do. it. Which means one of two things: You're NOT an employee, or you ARE an employee but you are too stupid to realize that your comments will be used as an indicator of Ameriquest's general attitude toward its customers. If you are a current employee who managed to escape the layoffs, then I hope you are terminated immediately for exposing what's left of your company to more derision, with possible legal ramifications. Of course, you are undoubtedly too much of a coward to have used your real name and location, so you think you're safe. Instead of belittling the true victims of this horrible company, you need to keep your mouth shut and behave in the contrite way any decent human being WOULD, if they were in your shoes.
Tami
Everett,Washington,
U.S.A.
Mandy, you should be ashamed.
#74Consumer Comment
Thu, May 04, 2006
I truly doubt you're affiliated with Ameriquest. Anyone still with the company with half a brain, or even half a heart, would keep a very low profile and keep their mouths shut. An intelligent person still with the company would NOT respond here and make derogatory remarks about Ameriquest's victims. Absolutely would. not. do. it. Which means one of two things: You're NOT an employee, or you ARE an employee but you are too stupid to realize that your comments will be used as an indicator of Ameriquest's general attitude toward its customers. If you are a current employee who managed to escape the layoffs, then I hope you are terminated immediately for exposing what's left of your company to more derision, with possible legal ramifications. Of course, you are undoubtedly too much of a coward to have used your real name and location, so you think you're safe. Instead of belittling the true victims of this horrible company, you need to keep your mouth shut and behave in the contrite way any decent human being WOULD, if they were in your shoes.
Tami
Everett,Washington,
U.S.A.
Mandy, you should be ashamed.
#74Consumer Comment
Thu, May 04, 2006
I truly doubt you're affiliated with Ameriquest. Anyone still with the company with half a brain, or even half a heart, would keep a very low profile and keep their mouths shut. An intelligent person still with the company would NOT respond here and make derogatory remarks about Ameriquest's victims. Absolutely would. not. do. it. Which means one of two things: You're NOT an employee, or you ARE an employee but you are too stupid to realize that your comments will be used as an indicator of Ameriquest's general attitude toward its customers. If you are a current employee who managed to escape the layoffs, then I hope you are terminated immediately for exposing what's left of your company to more derision, with possible legal ramifications. Of course, you are undoubtedly too much of a coward to have used your real name and location, so you think you're safe. Instead of belittling the true victims of this horrible company, you need to keep your mouth shut and behave in the contrite way any decent human being WOULD, if they were in your shoes.
Markanna
O'Brien,Florida,
U.S.A.
Mindy Mindy Mindy
#74Consumer Comment
Thu, May 04, 2006
That's not nice we are just trying to get some help.
Can you help us Mindy instead of being mean? we are not here just because we want to be, that's for sure. we have been cheated out of our homes.
since you work there can you tell me why ameriquest wont send me any of the documents that I have been asking for? I was told they lost my file, can you find out?
its a drag trying to live with out our home and still keep my farm animals alive with all the predators, coyotes got my chickens the other night no matter what I did to keep them safe they got them anyway's. feathers that's all that left of them. I know their just chickens but I have had them for a long time. it SUCKS!
Since you don't seem to know much about Mortgage Servicing Fraud or Predatory Lending you should take the time to find out a little more, ameriquest likes to keep newbees in the dark so they break the law and don't even know it.
This is to all the employees and ex-employees Please find a way to help it will make you feel better. PLEASE!
Thank's from Florida, Hit by ameriquest then hurricanes still suffering from all.2004 to 2006.
Craig
Quincy,Massachusetts,
U.S.A.
Thank you Mindy
#74Consumer Suggestion
Thu, May 04, 2006
You can't possibly believe the old employees who come on this site and *itch about being fired and ignorantly lump them all together because you got hosed and it makes sense. Think logically for 2 seconds. just 2 seconds. NO company could train their employees to do all the things you listed. Do I know they intentionally misled them, yes. Do I know they taught them the wrong way on how the normal mortgage process works? Sure. But there's just no truth to them telling their AE's to lie.
You're so full of BS Kathleen its disgusting. You take obscure facts that people blurt out and hold them as truths. I think that's actually the definition of ignorance. So before you go talking trash to me and praising everyone thinking this site is the one that brought down ameriquest, think again. Bad business practices by most (NOT ALL) made this company fail. And its reputation caused it to crash. Not your rants about how you think you know what the hell your talking about.
Mindy
Philadelphia,Pennsylvania,
U.S.A.
Hey Alabaster Lady, I am in the new regional call center.
#74UPDATE Employee
Thu, May 04, 2006
I did NOT get fired from Ameriquest, as I am in the new regional call center. Yippee for me!!!!
I just want to inform you, since you sound CLUELESS as to Ameriuest's training program.
First, I want to say that I have only been with AMQ for 2 months, so I have ZERO REASONS to defend this company's character. I know there were a lot of bad seeds in this company. Cool.
But the training does nothing that you say it does. Do you REALLY believe that after the AG settlement, they would teach trainees how to lie? I mean, I could have easily been with the DOB or some other regulating agency. No company would train new employees how to lie. That is plain retarded.
Anyway, I know you got ripped off because you were oo uneducated to get help with your family's biggest asset.
Shame on you for your ignorance.
Go pound sand
David
Alden,Michigan,
U.S.A.
Kay, you are echoing my request on another thread here.
#74Consumer Comment
Thu, May 04, 2006
This is a honest request for any ex-employees who would now like to "turn State's evidence", so to speak. The good you could do for those injured party is enormous. If you would only agree to give information to any of these injured consumer's attorneys, the good you would do would be beyond imagination, maybe.
Please consider helping some of these people with the info you have on Ameriquest's illegal, fradulent activities.
BAD, BAD move Ameriquest. I know you're reading this. You just created a huge army of potential witnesses, over which you just lost control. Short term: financial savings. Long term: devastating legal (and monetary) losses on the 24-48 month horizon as many of these employees you just turned to the streets with no warning (yes, I know that's the prudent, if not brutal, business procedure to follow in such a restructuring) now will testify, or give critical damaging first hand information to attorneys of injured parties that your policies hurt, in this groundswell of legal cases that are, and will be, occurring.
Watch for a name change soon, gang.
Bill & Ted
Orange,California,
U.S.A.
info on Fox New's Thanx Kay :o)
#74Consumer Comment
Thu, May 04, 2006
FOX 2 News: For national news, visit foxnews.com
Phone: 314-644-7531 | Fax: 314-647-8960
CrimeStoppers Hotline for the St. Louis area: 866-371-TIPS.
Submit an anonymous tip to Crimestoppers
FOX 2 News airs weekdays: 5:00am-9:00am, 11:00am, 5:00pm, 9:00pm (1:00am repeat)
Saturdays: 5:00pm and 9:00pm | Sundays at 8:00am, 5:00pm, 9:00pm.
To contact us regarding press releases or news tips, send an e-mail to ktvinews@foxtv.com.
If you missed anything that aired on our station, call any of these companies for a videotape or digital version of the story:
Media Library: Fill out their form or call 314-646-7933: Website.
Multivision: Fill out their form or call 800-560-0111: Website.
Media Pulse: Call 314-963-8840: Website.
Kathleen
Alabaster,Alabama,
U.S.A.
Ken is RIGHT!
#74Consumer Comment
Wed, May 03, 2006
I totally agree with Ken. I'm curious though why people continue to say there were decent, hardworking employees. From what I have read, of ex-employee postings here on this site, are the many horror stories of Ameriquest's training process. There are claims that the training course consisted of the many ways to deceive potential customers. Why do I believe this is true? Because I am one of those deceived customers. And before anyone says these stories were not made by ex-employees or were made by disgruntled employees, there are just too many to not be believed.
The training consisted of:
- How to lure the elderly and people in desperate situations into signing a loan contract the rep knew would end up in foreclosure.
- Fraudulent procedures the HOW TO
- Lie with no conscience, whatever it took to line their pockets.
- Hurry the closing process by changing loan documents AFTER the customer had been mailed them, had read them and who were all set to close.
- Lie about interest rates and pre-payment penalties.
- Lie about fixed percentage rates and 2 year refinancing.
- How to cover for fraudulent appraisals.
Need I go on? The most disturbing thing I learned was how reps closed a loan then laughed with co-workers of how they screwed yet another customer and how much money they would make.
So, I do not feel sorry for the single moms or any other employee because they KNEW, after being trained, and BEFORE starting their career with this rotten company of what they would be required to do.
As for the fired employees living paycheck to paycheck? Did they care that the people they were screwing everyday were probably living this way also? The employees may have lived from check to check but at least they had a place to go home to every evening when many of their customers did not after Ameriquest, with their help, stole their homes.
I've heard of the DREAMS Ameriquest offers their employees. The employees knew d**n well how their dreams would come true. How could they live with themselves after deceiving customer after customer? So, Sarah, your defense of ANY employee means nothing at all to the thousands of customers they deceived. They squashed the customer's DREAM of home ownership, along with any trust they had prior to becoming a customer. The fired employees are NOT victims. They finally got what they deserved.
Who cares about the CEO's? I don't. They are all crooked. As for Donald Trump he must be brain damaged to have allowed this corrupt and fraudulent company to sponsor. Any respect I had for him, all other companies, sports associations, Presidents, etc. is gone. They don't deserve respect when they knew of all the class action suits being filed.
If the office assistants received the same training, they are just as guilty as the rest of the scum employed by Ameritheft. If they did not, well then maybe there is a small percentage of decent employees.
I was elated after the last layoff/firings episode and I'm just as thrilled of this one. Sorry, ex-employees, but you are now getting a taste of how it feels to be a customer.
Kay
St. Louis,Missouri,
U.S.A.
AMERIQUEST WAS ON FOX2KTVI NEWS IN ST. LOUIS
#74Consumer Comment
Wed, May 03, 2006
Last night on the channel 2 news they had a segment about Ameriquest mortgage closing over 200 branches and it will affect the St. Louis branches. If there is anyone out there that worked in the ST. CHARLES BRANCH, ON WALL STREET. from 2003 until now, There are alot of us who need your help. I e-mailed the news station to see if we can get some media help. I hope everyone in St. Louis Missouri reads this. Go to the fox2ktvi news web page and e-mails them or call them. There are 1000's of us on this site who desperatle need the help of x-employees to confirm our complaints. I already checked to make sure of this, NO ONE WILL BE IN TROUBLE, we just need your voices to speak up. Imagine even 1 of you could possibly save a family from losing their home, stopping someone from having a nervous breaksown, helping someone to hopefully get their home back. Alot of people are facing losing their homes NOW, your voice can help. On behalf of all of us PLEASE . I have even asked the news station to do a interview in my e-mail .
God Bless
Angela
Lewisville,Texas,
U.S.A.
Ameriquest Closing its doors
#74UPDATE EX-employee responds
Wed, May 03, 2006
I agree that Ameriquest got what it deserved. I am an ex-employee and was laid off during the 1st roumd on November 17. I saw the AE's rip people off and make people's lives miserable. I was actually an office assistant and would not change roles as I saw all of the corruption. I did not get myself involved in the screwjobs that the customers were getting. Instead, I handled office duties, ordering supplies, etc. Ameriquest screwed so many people and now they are screwed. I think its funny. I am also hoping that they can no longer afford to have the naming rights at Texas Rangers baseball stadium. Also, thank you Ameriquest for the current unemployment you are still paying for.
Sarah
Irvine,California,
U.S.A.
It's not black & white
#74UPDATE EX-employee responds
Wed, May 03, 2006
Geez, Ken - it's not black & white. Disclaimer - there's nothing on the checkboxes for vendor, which is what I was.
I saw the field first hand. There were slimeballs AND there were good people who really thought that they were helping those who didn't have great credit. There were those who cheated and those who didn't. You are tarring an entire group of people based on the actions of some (and I'm not going to say a "few" - it was definitely more than a "few.")
The Chief Marketing Officer stepped down and deliberately left his job in order to SAVE jobs in his department. This is the same guy whose work won multiple Emmys.
There are plenty of everyday average folks - single moms trying to make a living, cancer survivors, etc. - many of whom were NOT commissioned and were living paycheck to paycheck that were hit yesterday. Could they see it coming? In hindsight, yeah, all is clear - but many of these folks came from such places as Disney.
Saying that all Ameriquest employees are scum is prejudicial and racist. Out of the over 4000 let go, at least half were the kind of folks you would WANT on your side. Hardworking Americans who were struggling to meet their own dreams.
I understand your anger due to your situation, but having seen the "monster" and having seen both corporate AND the field, I can attest that for all the truly rotten apples that were there, there were also some terrific people as well. They are victims as much as you - they bought into an ideal that was supported on a daily basis only to find that the ideal had feet of clay.
Now on their 3rd CEO (does that give anyone a clue) in the last 3 years, it will be interesting to see how they reinvent themselves yet again (because that is something they are really good at). Doubt that this CEO is going anywhere since he's a son-in-law to the Arnalls ...
And wonder if Donald Trump is regretting saying what a great company Ameriquest is or if Roush Racing is rethinking the sponsorship ...
Ken
Holland,Michigan,
U.S.A.
WHO CARES!
#74Consumer Suggestion
Wed, May 03, 2006
Who cares they deserve to be laid off and kicked to the curb. This company should be shut down and auction everthing they have for 1 dollars per item everyone that has a loan with them shoud get the deeds to their homes. This company and all the employees that work for it ruined many many families lives. These people that work and have work for the low life company will be able to go to their homes after the news and have a drink and have a good life with all the money they have made while they where their most probably dont even owe on their homes! So i dont even care if they lost their jobs. If they wanted or want to make a difference they should come to the defence for the people that have been screwed over by them and help those people thats what they should do. They deserve what they got!!!!!!!
Markanna
O'Brien,Florida,
U.S.A.
Speaking of Boiler Room, did you watch that the other night on TV, did you use your 15 minutes wisely? charges by 49 state attorneys general Ameriquest did bait-and-switch schemes to cheat customers into taking out more costly loans
#74Consumer Comment
Wed, May 03, 2006
AMERIQUEST'S AMBASSADOR OF DOOM
By PAUL THARP
May 3, 2006 -- Billionaire Roland Arnall, who built Ameriquest into the largest mortgage lender for poor credit risks, is shutting down most of his company to focus on being the new U.S. ambassador to the Netherlands.
The embattled firm yesterday said it's closing 229 branch offices, firing 3,800 mortgage staffers, and consolidating into just five call centers.
Arnall's firm was hit earlier this year with charges by 49 state attorneys general that his company used bait-and-switch schemes to cheat customers into taking out more costly loans.
Congress held up his long-sought appointment as ambassador until he cleaned up the mess. Arnall recently paid $325 million in penalties and launched sweeping reforms the branch offices - which now are being closed permanently.
Sources said Arnall was preparing to sell the stripped down firm to HSBC, which has been on an acquisition spree and owns Beneficial Finance for consumers with bad credit.
HSBC declined to comment.
Arnall, 67, earned his $3 billion fortune lending money at high rates to the 50 million Americans with poor credit. He was one of the top 10 donors to President Bush.
In the bloodbath yesterday employees were assembled in their offices with security guards and fired en masse by a telephone recording from Ameriquest CEO Aseem Mital.
"It was cold, and short and sweet - we were told to turn in our keys, empty our desks and get out by the end of the day," said mortgage broker Carl Edgett, one of nine brokers left jobless in the firm's South Ferry, Conn., office.
"If we had questions about our severance and commissions due us, we were told to call a number - but when we called it was just an answering service's voicemail box."
Included in the shutdown was the sister mortgage chain, Town & Country, whose branches have ceased to opereate.
Last month, the French-born Arnall was cleared by Congress to present his credentials to Dutch Queen Beatrix, nine months late.
AMERIQUEST'S AMBASSADOR OF DOOM By PAUL THARP - New York Post Online Edition: business
I hear Burger King is hiring.