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  • Report:  #844302

Complaint Review: Amerisave Mortagage

Amerisave Mortagage Bait & Switch, approved low rate then cancelled loan to switch to higher rate, Internet

  • Reported By:
    Moe — Banning California United States of America
  • Submitted:
    Sat, February 25, 2012
  • Updated:
    Mon, February 27, 2012

Amerisave has an automatic online interest rate calculator - which gives attractive rates.  These were later confirmed by the company after FICO scores and income was submitted to Amerisave. I was presented with a "good faith estimate" and had to pay for the appraisal.  Had appraisal and a lode of paperwork (tax returns, banckl accounts, checking acocunts etc) sent to Amerisave. All this was verbally approved as meeting loan guidelines. 

awaited approval at stated rate but was denied.  I applied in early February and by the 25th they said they wanted my yet unfiled 2011 Tax returns.  They notified me that Loan was cancelled and If I want to get a loan they would await my 2011 tax returns which in the USA is required by April 15, two month hence. This is a tactic to extract more fees and increase the loan rate, as rates are increasing daily.  I have excellent credit and make a good income way more than the ratio required for this loan.

1 Updates & Rebuttals


Amerisave Customer Service

Atlanta,
Georgia,
United States of America

Customer Service

#2UPDATE Employee

Mon, February 27, 2012

Please contact Amersiave Customer Service at 866-970-7283 to discuss your experience. Thank you I look forward to speaking with you.

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