AmeriSave Mortgage Corporation Curtis Fergusson The Agent Zack Abbott The supervisor Will not Refund for the service. I was promised a refund if the loan didn't get processed but I never got the refund. Troy MI
On January 14th 2022 I contacted AmeriSave comapny to find out if I can qualify for loan to purchase a home.
Agent Curtis Fergusson worked with me on initiating the application process. During the processing, he explained how he needs to lock down the rate otherwise he couldn't complet the application process, so I had to pay $500. When I questioned the amount he said this can be used as payment towards the loan at the end of purchase.
He also assured me that I will get my a refund in case the loan didn't go through. There was never any mention of this fee being non-refundable. The loan didn't go through the next business day, I was told that my refund will be processed with 5-7 days on Jan 17.
Today is Feb 9th and I have not received my refund as of yet.
I'm a 59 year old single working as a preschool teacher who doesn't have a high income to hire a lawyer for this, but I do hope this behavior can be exposed so others will not suffer as me.
Please help.