Amex Limo Service Amex Limousines Con artisits Brooklyn, New York
I reserved the 30 seater Hummer Killer stretch limo for my 10 year vow renewal ceremony. Two days before, I called to confirm that everything was ok, and some lady called Anna said yes, everything was fine. Less than an hour later the manager left me a voicemail saying all of a sudden the limo was no longer available and they would be upgrading me to a 50 seater party bus WHICH I DID NOT WANT and it didn't even fit 50. Was most certainly not an upgrade. I called on the hour every hour all day Thursday and Friday and no-one ever answered and both voicemail boxes were full. Totally unprofessional.
The bus came with a driver and friend who were both dressed shabbily. It was decent inside but outside looked like a commercial bus. Ugly. I was very disappointed. They conned us because I'm pretty sure they rented out the car I had booked, probably got a higher price. I will be writing reviews on every wedding website and report them to the BBB.