Complaint Review: AMI Ventures Inc

Bought an item that was falsely advertised as another, much more expensive item, through the Walmart.com website.  There was no obvious indication that it was actually being sold by a third party retailer, AMI Ventures Inc.  When I received the item, it was not only a different item than what I thought I had ordered, but it was also damaged/missing pieces.  I contacted AMI Ventures to return the item, and they kept giving me the runaround.  They refused to issue an RMA.  I also tried contacting Walmart (in store and by phone) and was only referred back to AMI Ventures.  

I was completely scammed by AMI Ventures, and Walmart had the gall to back them up.  Furthermore, Walmart's vetting system for third parties allows easy manipulation and exploitation of trusting customers.  I filed a complaint with my credit card, which took almost 2 months to resolve.  Additionally, I had to stay on top of the dispute, because Walmart, again, backed their third party retailer by providing proof of delivery and order confirmation... Well of course I ordered it, Walmart, but who was to know they would send garbage?! 

Shame on walmart.com

Shame on AMI Ventures

-Jimmy Russells