AmMed Direct/Better CareAmMed Direct/Better Care Lying to Seniors about medication! Antioch Tennessee
This company is the worst: They lied to my 75 year old mother & illegally tried to take over her prescriptions! First they call to be all sweet, then without her permission, they called her doctor to take over her medical prescriptions only for THEIR full-fillment at THEIR company. Then they send the Diabetic Meds, at no request, they said, well, you can't get out of this, and she could only send them back thru THEIR random courier...she had to wait all day for courier to arrive & she did return the items...
but
STILL this company continues to call and hassle my poor Mom about they money she owes..when she never even ordered a single thing! THEY are the ones who made the order, but they are making up that she ordered something that she never did! She was just inquiring about services, and BOOM! They called up her doctor & lied that she authorized this when she NEVER did! Had NO Idea they were doing such!!
This is a big-time SCAM onto the seniors, so beware. My Mom is a very intelligent teacher with a full-time job, and never easily scammed, but this Co. is very evil!
It is unreal the way they gained such easy (and illegal) access to her doctors and this Co. just easily scammed & called up to take over all the prescriptions!
This company, AmMed Direct has caused my poor mother weeks of torment and fear with their scary phone calls too! Now they are hassling her for something she never ordered! She got the stuff she never ordered, sent it back according to their very weird company delivery standards...and now....they continue to hassle her very cruelly!
This Co. is the most evil of all time! Please, if you know what's good for you, stay very very far away!
Best Wishes,
Annie
Peabody, Massachusetts
U.S.A.
3 Updates & Rebuttals
Richard
Antioch,Tennessee,
U.S.A.
AmMed Direct is reputable business and member of BBB-Nashville, TN with an A+ rating....
#4UPDATE Employee
Fri, January 30, 2009
AmMed Direct is an accredited Medicare provider and serves diabetic customers nationwide and is more than willing to solve any misunderstandings. AmMed Direct is an accredited member of the Nashville BBB with an A+ rating. Please contact the Director of Customer Satisfaction or Compliance Officer at 615-941-3500 and all issues will be handled to the satisfaction of the customer.
Sleepinghart
Royston,Georgia,
U.S.A.
How did AmMed...
#4Consumer Comment
Thu, December 11, 2008
get your mother's information? In order to phone her doctor and send her these diabetic supplies, etc; someone would have had to have given them your mother's info such as her doctor's name & phone number, her insurance information, home address and so on. Are you sure that this wasn't just a misunderstanding, maybe your mother thought she was ordering only info from the company but instead was ordering her diabetic supplies?
Compliance
Antioch,Tennessee,
U.S.A.
AmMed Direct would like to review and resolve this issue
#4UPDATE Employee
Wed, October 08, 2008
AmMed Direct would like the opportunity to review and resolve this customer's issue. However, based on the information provided in the report, we can not do so. Please contact RipOff Report for the Compliance Manager's contact information. Thank you.