Complaint Review: AMOMA

I booked a hotel through Amoma.com (got there through Kayak, who I'm disappointed with for making Amoma seem trustworthy). They confirmed my reservation but then sent a "voucher" I was supposed to give to the hotel -- which seemed a little shady to me. So I called the hotel and they did not have my reservation on file. I called Amoma to tell them this and they said to wait a few days for it to get into the hotel's system.

I called the hotel back a few days later. Still nothing. I called Amoma and they said they "were just about to contact me" Yeah right!  They told me that the hotel was overbooked and they had to put me somewhere else, two miles away from the original -- unacceptable -- and I wouldn't have trusted that reservation either! I was attending a conference and their false promise caused me a lot of undue stress and wasted time I could've spent finding a hotel.

Don't use them!!! Luckily I got a refund. Bad practices all the way around with Amoma.