Complaint Review: Ams auto sales

This E-mail is for the rightful owner of Ams. (Robert S)..

I'm contacting you in regards to the 2006 Ford E-250 that I purchased 4 months ago... I have yet to receive the title for my Vehicle... I have been calling every since I made my last payment and it's been cat in mouse with your reps...

Well finally they assured me they mailed it off and I am responsible for the lost title therefore I need to pay $85 for a duplicate... That was stated by Joel your Manager Monday... 

After researching, I've learned what I suspected, they are trying to duke me to get more money. There has never been a paper title issued until yesterday 8-28-14, Down Town Fort Myers for $10.00.. Therefore there was no way your reps mailed a title... Everything was electronic as of 7-25-13

I have checked with multiple sources, tax collectors, dmv, your regional office and they all agree that from their records what I have been told is a lie in a attempt to cheat me out of money...

I will be filing a complaint with the Regional Palmetto office rather you choose to turn over the title free of charge or not.. This is unethical and I want to prevent them from deceiving other people.. I am also turning over receipts with the belief I was over charged in late fees..

You may receive this email in personal account as well.. I want to make sure you get it...

Please respect my concern and don't have your local reps contact me, I want to Spk to you.
Regards,

See harassing voicemail below copy & paste in browser  for payment when I was out the state dealing with death..

dropbox.com/s/2jn4brjf8flym02/IMG_0037.MOV.mov?dl=0