Ancestry.Com Free Trial Period Internet
Less than 2 weeks ago, after seeing a commercial for "Ancestry.com" I went to their website and accepted an offer for a FREE Trial Period. A few days before the trial period ended, I went online to cancel service. There cancellation process was so complicated, i finally just emailed them through their website, therefore I have no copy of the email. Their reply came promptly. A female, "Colleen" from "Cancel Wizard" emailed me back on 09/07/2015 with the offer to "continue with" my cancellation request and that she was giving me a "discount" for the cancellation request. When I clicked on that link, 'Ancestry.com" was only going to charge me $25 to cancel my service A FREE TRIAL PERIOD. This is the most outrageous and DECEPTIVE company I have EVER dealt with. I have documentation of "Colleens'" reply which I will be glad to share.
1 Updates & Rebuttals
Retraction
#2Author of original report
Mon, September 07, 2015
I just now filed a report against Ancestry.Com. After further review of the notices I received, it appears that, somehow, a third party intercepted my cancellation request and that Ancestry.Com had nothing to do with this. I was scammed by "Cancel Wizard Support" who presented themselves as a representitive for Ancestry.Com. I retract my report and apologize to Ancestry.Com for the deception from a third party. Ancestry.Com is innocent of these allegations.