ANCESTRY/FAMILY ripoff ENTERED MY ACCOUNT AND TOOK MONEY, WHEN THE ORDER I MADE TO THEM SHOULD HAVE CANCELLED. PROVO Utah
On June 3, 2004 I ordered from Ancestry several days later I decided I did not want to continue with the oeder. I called the company and spoke to a gentleman(sorry I do not remember his name)I told him that I decided not to keep the package deal and wanted to cancel. He said you've got the free trial go ahead and keep it until it's over I told him I wanted to cancel now because I might forget in which I did. I'm on a fixed income and cannot afford the money this is why I changed my mind and wanted to cancel. Undoubtedly he didn't cancel because on July 7, 2004 my account was debit $99.95 putting my account in an overdraft position. Please Help.
Claudia
southfield, Michigan
U.S.A.