Complaint Review: Andrée AirBnB Host

We have used AirBnB several times before. with few problems. Your stay all depends on the honesty of your host.

AirBnB (and their dishonest host Andrée ) breached a contract to rent for a month. I live in Oakland, CA. My wife was visiting our daughter in Portland, OR while she was to give birth to her first child.

Before we booked with Andrée, we asked questions and reached an agreement. We booked for a month with the agreement in writing. The contract called for an an incense free apartment. When my wife got there, she was told another renter had burned incense in the apartment. My wife tried one night but the smell was too strong and she had to leave. Both Andrée and AirBnB refused a complete refund minus one night charge. They both said it wasn’t their problem. They wanted to rip us off for half our money.

 And then AirBnB prevented us from giving Andrée a bad review. 

This is a clear case of breach of contract. AirBnB’s policy is to ignore US law and promote themselves by favoring their hosts. As it turned out, one of our twenty Portland relatives had bought a used couch from Andrée. The couch broke the very next day and andrée did nothing about that either. You have been warned.