Androtics Direct ,SmartMones such a scam! they wont give me refund like PROMISED. Internet
These people are scam artists. I made an order through them and they took 3 weeks to ship a product that was supposed to be shipped overnight. I called them for a refund BEFORE they shipped out the product and they promised me a refund within 4 days, over a month later I still call them everyday but they ignore all my calls.
BUYERS BEWARE!!!
Underrated831
pomona, California
U.S.A.
2 Updates & Rebuttals
Lor
LOL,Florida,
U.S.A.
This is bizarre if accurate ...
#3Consumer Comment
Tue, June 09, 2009
I cannot imagine a company that has answered me everytime in over a three-year period avoiding you every single day.
Anyone can call them, or post on their forum, and recieve answers.
This isnt to say you havent had issues (they cant be responsible once shipping is out of their hands/lost mail)
but to state they have avoided you for a month is truely bizarre,
since they would HAVE to selectively sift through all the calls to only avoid yours.
Many have reached them while you have been *trying*, i promise.
Please consider that you have been calling the wrong number, or use the forum.
The forum answers you imediately!
Phya
Riverside,California,
U.S.A.
Call them again, or join the forums
#3Consumer Comment
Thu, May 07, 2009
I see no reason that the company would screen your calls. I think the more plausible explanation is that their are more calls than there are call takers. Sometimes when I call, I leave a message so that they can call me back when they have the time. Their customer service is truly dedicated to customer satisfaction. I suggest that you try calling them again and leaving a message or to join the forums and place a complaint there. There are many individual consumers that frequent the forums (myself included) that can attest to Androtic Direct's customer service.