Complaint Review: Andy Ahern

Dear Sir/Madam,

I am writing today to complain of the poor service I received from your company on June 12, 2008. One of Ahern's representative called me and gave the "run down" of their State of the Art software, which is a rip off.

Mr. Madman said he was giving me a discount and I paid over $9500 for this thing and a monthly service on top of that.  I was not interested in it, but he kept saying, "you can make money." I repeatedly told his salesperson that I was not interested, but I bit the bait.  Well when I got the "rundown" on this state of the art software, it was a joke.  I could have bought something similiar to that.  I did make money at first, then it all went down hill.  The software maker was no longer available to answer any more questions, unless he got paid.  

It turns out that the he pays the software person.  So everyone gets a cut.  Come to find out my sales person is no longer there, but I did have his cell phone, and decided to call him.  He apologized, and told me that was part of his job, to meet a quota, or he would lose his job.

I have since cancelled my contract with Ahern, and I would never do business with this madman or company.  I am most annoyed that I wasted my time and money (and half a day's vacation) on this Mr. Madman's services. My impression of That Awful Company has been tarnished, and I am now concerned about how my existing business is being managed by your firm. 

I trust this is not the way That Awful Company wishes to conduct business with valued customers—I had never encountered such treatment before. 

Before, I bring this letter to a close, I heard that Darel Wilson did put up a fight with this Madman, so it opens up the path to companies to no longer take his bullying ways ways.  Darel took him to Court, because again this Madman wanted to take advantage of Darel.  Good job Darel, the trucking industry salutes you!

Yours faithfully,