Andy Kurtzig - JustAnswer.com, Serenade Ventures LLC,JustAnswer Corp. No answer, no response...Do NOT count on the for ANYTHING, do NOT pay!! California
I submitted a question and paid 2 days ago. They have not responded to my question and they have ignored all 3 of my emails asking about it.
Do not use these people!!
1 Updates & Rebuttals
Herrería de Casas
USA100% satisfaction policy
#2Consumer Suggestion
Sun, February 26, 2012
At JustAnswer, we want to ensure all customers are 100% satisfied with their experience, as such, your transaction on JustAnswer is backed by a 30-day refund policy. Please review our Terms of Service for more details: http://ww2.justanswer.com/terms-service-0
In the event you have not recieved a response from an Expert, we ask that you please check your MY QUESTIONS page first to see if there is a response waiting for you. You may be surprised how often that happens. :)
To see if an Expert has replied to or answered your question, please click the following link: http://www.justanswer.com/my-questions.aspx
If the charge occurred less than 30 days ago and you would like to request a refund, you may do so by clicking the link below. Refund requests are generally processed within 24 hours. However, it can take anywhere from 3-5 business days, depending on your bank, for your funds to be made available in your account.
To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx
You may also contact our Customer Support team at (888) 587-8220. Our team is available to answer your calls 24/7.