Andy Patel - Owner Best Western Addison TX 14975 Landmark Blvd, Dallas, TX 75254(972) 701-0881 Bait and Switch, Price Gouging, Refusal to honor reservation, dishonesty, fraud, cheating Dallas Texas
Andy Patel, owner of Best Western on Landmark Blvd, Addison TX refused to honor the rates and length of stay for a written and confirmed reservation at the time of check in. Best Western 800 customer service would not help.
Upon arrival, with written confrimation for over 1 week's stay, Andy Patel and staff refused to honor more than 2 nights and only at significantly higher rates. With no corporate repercussions, he lies and cheats with impunity.
Subsequently, I cancelled a future reservation with his manager on duty for this trickery, was told I needed no confirmation, and was duped again. They have attempted to charge me for a 1 night cancellation fee.
A fraud, liar and cheat, Andy Patel lost thousands in repeat weekly stays that I have booked in Dallas elsewhere since for stealing a few dollars during my stay. Brilliant. Laughable. Deplorable.
Your confirmed, written rteservation means nothing here.