Complaint Review: Angela Davis From Smith Dean & Associates Aka United Processing

A woman called me around 8:45 am on Friday Nov 21st, stating her name as "Angela Davis" from "Smith Dean & Associates." Her voice message stated I needed to call before 10AM my time or she would be filing a case against me.

I returned the call promptly, & asked her to explain who she was & why she was calling - she me asked for a case number & when I told her I did not have it, she abruptly told me to re-listen to her detailed message & hung up on me.

I listened to the voice message again, & there was no mention of a "case number" so I called back, insulted she had the audacity to hang up on me in the first place when I was returning HER call... & I demanded that she tell me who she was & why she was calling me -- after stating my name, she placed me on hold for a while, came back & stated that she was calling because I owed money on a PDL & that she was going to give me an opportunity to resolve it or she would be filing a case against me with the OC Sheriff's Dept for fraud & a warrant for arrest would be placed on me. She also stated that she had me on camera on the date of the loan -- when I questioned the validity of all this & asked whether she was calling me from the same company, "United Processing," that had repeatedly called & harassed me a few months back - the woman became extremely rude & even more unprofessional. She stated that "United Processing" is a collection company, & when the debt is not paid, the case is then forwarded to them for legal processing. She then hung up on me AGAIN!

Outraged, I called back a third time & told her I did not appreciate her hanging up on me. I do recall taking out a PDL from said company, so I told her I was going to look for receipts to prove that I paid them. My understanding of this debt was that it was settled & regardless, I would not be sending any money to them until they provided me with some sort of written validation that the debt was mine & I did in fact still owe on this debt. The woman proceeded to tell me that I did not pay the debt, I was now wasting her time, to stop calling her, she would be filling a warrant for my arrest & had other means of reaching me. Of course she hung up the phone on me again.

I called back a fourth time, asked to be transferred to "Angela Davis," & this time a man answered "Angela Davis' office." When I asked to speak with "Angela," I was told she was "in a meeting," & he could take down my number so she could call me back. I tried to explain that I was very upset at the unprofessionalism of their company, and was then interrupted, asked again for my number. I gave him my number, & he said he would pass it on & hung up.

At this point, I gave up on trying to have a rational conversation with this company. Tried to "Google" the company & telephone numbers & searched the BBB website to file a complaint... could not find the company "Smith Dean & Associates" ANYWHERE.

This company sounds like a complete scam. "Angela" has not yet called me back.

I had already received numerous phone calls from "United Processing" a few months back. They placed harassing collection calls on my cell, my place of employment & even spoke to my coworker (a 3rd party) providing him with personal information & repeatedly called my friend & left threatening messages on her voice mail that they were going to "have me arrested for fraudulent check writing."

If anyone from "United Processing" or now "Smith Dean & Associates," tries to contact me again, I intend to start recording the conversations (informing them of this of course), and file complaints with the Attorney General & BBB & sue them for violating almost every single "abusive & deceptive" type of conduct which is clearly not allowed by the Fair Debt Collection Practices Act.

Lets just say, I have "means of reaching" HER, too.

BEWARE of these companies!

Amber
Long Beach, California
U.S.A.