Complaint Review: Animal Care Center

Don't let the reduced price lure you in, they are not professional or safe for your pets.

On March 3rd 2001, around 10 am (opening time) I had taken my moms' dog to the Animal Care Center for a standard Bath and Flea Dip (I dont remember whether I asked for a toenail clip) They told me to come back at 1pm to pick her up.

At 1pm I returned, and she wasnt ready.1 hour later, still not ready. Half an Hour past closing, the tech finally brought her out to me.

She was still wet as if I had just doused her with water. and she was obviously scared or cold. It was very busy so I had to wait to make payment.

The dog was very nervous and kept skittering about on the tile floor. When I reached down to calm her, I noticed bright red streaks all over the floor where she had been skittering.

I checked her body and found no wounds, then I checked her feet. Her toenails had been clipped and almost all of her nails on all 4 feet were bleeding and dripping blood when I held them up.

I was shocked that they clip her nails and not even check to make sure the bleeding stopped before giving her back. There was so much blood dripping it was like watching ER. and ALL of her toes were like that. It was so SCARY I didnt want to bring her back.

This is the same clinic that NEVER returns Phone calls. It was a mistake to take my animals there. one was traumatized and the other is now dead.

Valeria
Marietta, Georgia