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  • Report:  #737148

Complaint Review: Anita's Auto Sales

Anita's Auto Sales Selling Lemons........ PLEASE BEWARE !!! Greensboro, North Carolina

  • Reported By:
    Crystal — Greensboro North Carolina United States of America
  • Submitted:
    Mon, June 06, 2011
  • Updated:
    Thu, May 21, 2015
  • Anita's Auto Sales
    1301 Bessemer Avenue
    Greensboro, North Carolina
    United States of America
  • Phone:
    3363780480
  • Category:

I am the mother of 2 small children and I work a full time job and needed a car to get to my child care provider and work everyday.  I went to several local used car dealers and none of them could help me. While talking to one of the dealers he, for what ever reason referred Anita's to me. How I wish he would never have done that.

At the time I was really desparate and needed to be able to get to work. I work in Mcleansville so there was no public transportation that I could use to get to back and forth to work. So when I went to the lot I looked at what they had and I picked a 1998 Mazda 626 that was April 29,2011. They Let me test drive it and I took it around a few times and they gave me some money to put gas in it I did that and brought it back. 

 I should have let a mechanic look at it but I didnt because I thought this would be a short term purchase and I would trade up when i got my tax money. I figured it would have problems it is a used car and a Mazda but I expected to  at least be able to drive it several months.On May 23 2011 she finally agreed to take the car and work on it and tell me why it kept overheating fix it  and make some other repairs. When I picked it up it had gotten worse than when I left it with her.
 
I came back in there and I cried and begged them to call her and she refused to speak to me. I asked them  to please tell me what was wrong with the car first they told me it was my car take it somewhere to get it looked at they could not help me. I asked for a car fax report and they told me I got one which I didnt. Then finally they looked at it told me to buy a radiator cap  put some water in it  told be some BS and sent me on  and as I pulled out the driveway of her dealership the car shut off from that day I knew that I was totally screwed.  

I had the car less than 30 days and the head gasket was blown and they knew it. There was no thermostat in the car when I bought it because they knew that it would overheat. Its a family owned business so they are all in on it. They will lie to you get rude with you and avoid you. The worst part is  now I have no money and no car. I have missed time off work and I am totally stressed out.

I really need my money back but I hope that if nothing else this will save someone from making the same mistake I did which is buying anything from Anita'a Auto Sales. I actually heard them say "those tires went down again"  talking about one the cars they have for sale that has bad tires on it.

2 Updates & Rebuttals


Anita

Greensboro,
North Carolina,
USA

Not a Rip Off !!!

#3REBUTTAL Owner of company

Thu, May 21, 2015

This is so unfair...... as after being in business for over 30 years, someone can make one complaint and this company is attacked with the words RIP OFF.

The circumstances are not even fairly stated in a complete truthful account. But if one complaint after being in business this long and having repeat after repeat happy customers were the whole story then I do consider this business a very good business.

This woman did not state the fact that the vehicle had just been inspected and ran great at the time of purchase and several things can make a car run hot. We have for years told EVERYONE to take our vehicles to a mechanic of their choice before they purchase from our business or any others.

There is always going to be unhappy consumers, does not matter what kind of business you own or run at any given time. And if this consumer and my business could not come to a mutual satisfactory agreement, then there were circumstances that made it impossible as we all strive for that end! 

 

 

 


Kristin

Greensboro,
North Carolina,

please beware

#3REBUTTAL Owner of company

Thu, February 20, 2014

Last year I was looking for a car,  I'm a single mother and had little to work with at the time,  I went to Anita and found a decent car  with pretty high mileage for a decent price,  got the the car and spent about 1700 (most of my savings) with the down payment, taxes,  tags,  and insurance,  thought I was walking away with a deal.  Drove off that day,  2 Days later,  on the biggest the car runs hot and me and my son were stuck on the high way.  I went back to Anita and complained,  said they don't know when they would be able to fix it,  said that it is as is,  and gave me 400 dollars of my money,  didn't even offer to let me get another car,  I was in tears that spent so much and got so little, please do not give her your business,  she doesn't deserve it

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